employeee phone usage

timetotann · 10-23-2004, 08:19 PM

Do all of you let your employees have use of the phone? One of my employees was on the phone for 47 minutes...the bill wasnt high, but its just the fact that she was on so long. I'm really thinking about letting her go. There is just tooo many things that are bothering me about her... What to do?

Sherin · 10-23-2004, 08:27 PM

You had better make sure that you have a protection for long distance on your phone...
My question would be how is she working if she is on the phone? Isn't the phone in place for business purposes only? I could understand an emergency use, but this doesn't sound like that is the case!

timetotann · 10-23-2004, 08:39 PM

I'm not really concerned about the cost, $2.80. Its time she spent on the phone. Yes that does make me wonder the the h**l shes doing all night. She was late last week, only 10 minutes BUT it was an opening shift. fortunatly I was there already, a customer would have been waiting in the parking lot if I wasnt there. She's left room dirty, didnt turn the outside sign on when dark, left the air conditioner on at night at least 3 times, How much more should I let go?

tanu01 · 10-23-2004, 08:47 PM

First, you can have long distance blocked or in some area's just not have. second,she's not doing her job.
Bob

cirimele · 10-23-2004, 09:11 PM

My problem is keeping my staff off their cell phones. It's something we will be talking about at our staff meeting tomorrow.

tanu01 · 10-23-2004, 09:30 PM

My employee's are not allowed to bring their cell phones to work. if their caught they loose their commissions
Bob

DWhite6872 · 10-23-2004, 09:48 PM

Timetotan.....fire her....you already know she is lacking in other areas if she is willing to do something so foolish......

top250tansyou · 10-23-2004, 11:31 PM

Long distance? If she doesnt have the since to not call long distance you need to get rid of her. My employees know to stay off the phone. Short conversations. This time a year I am a little more lax and they know this. Right now I will even let them take a call on a cell phone - not at the counter though. They know from feb 14 - july 4 it is a different story. Have you told her about it before? If not just tell her. These kids may not see anything wrong with it. Sometimes just letting them know will change it. If you have let her know - well you should be letting her go. She is stealing time and money as far as I am concered.

tanmgr · 10-24-2004, 06:21 PM

I have the same problem and my policy is NO PERSONAL PHONES CALLS and NO CELL PHONES. They get 1 warning and then its no commission for the 2nd time, and bye bye for the 3rd. I feel like i'm paying them to work for me, not to talk on the phone. I have caller id and can see when their friends or boyfriends are calling and just keep track of it till i get the chance to talk to them. This time of year... yes its slow, but you give them an inch and they'll take a mile even in peak season. Well at least for me and i'm in a college town and really can't seem to find people who want to work. They think a tanning salon is a place to hang out and goof off...sorry not on my dime. I would say let her go and hopefully set an example for the rest of the staff. You don't need someone like that.

sbtan · 10-24-2004, 06:28 PM

Just got a new phone service with itemized calls, one employee last month; 147 minutes in 5 calls, $19

_________________
[ This Message was edited by: sbtan on 2004-10-24 17:29 ]

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Do you give out pricing over the phone?	gripmarketing	Salon Management	46	04-08-2005 11:09 AM
The cell phone factor & going out on a limb	tanninguy9	Say What ?????	1	11-02-2004 10:44 PM

10-23-2004, 08:19 PM	#1 (permalink)
timetotann Join Date: Aug 23 2004 Posts: 624 Rep Power: 5	Do all of you let your employees have use of the phone? One of my employees was on the phone for 47 minutes...the bill wasnt high, but its just the fact that she was on so long. I'm really thinking about letting her go. There is just tooo many things that are bothering me about her... What to do?

10-23-2004, 08:27 PM	#2 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 4,765 Rep Power: 10	You had better make sure that you have a protection for long distance on your phone... My question would be how is she working if she is on the phone? Isn't the phone in place for business purposes only? I could understand an emergency use, but this doesn't sound like that is the case!

10-23-2004, 08:39 PM	#3 (permalink)
timetotann Join Date: Aug 23 2004 Posts: 624 Rep Power: 5	I'm not really concerned about the cost, $2.80. Its time she spent on the phone. Yes that does make me wonder the the h**l shes doing all night. She was late last week, only 10 minutes BUT it was an opening shift. fortunatly I was there already, a customer would have been waiting in the parking lot if I wasnt there. She's left room dirty, didnt turn the outside sign on when dark, left the air conditioner on at night at least 3 times, How much more should I let go?

10-23-2004, 08:47 PM	#4 (permalink)
tanu01 "The Man" Join Date: Mar 4 2003 Location: ohio Posts: 3,977 Rep Power: 7	First, you can have long distance blocked or in some area's just not have. second,she's not doing her job. Bob

10-23-2004, 09:11 PM	#5 (permalink)
cirimele Join Date: Jan 21 2004 Location: Roseville, CA Posts: 369 Rep Power: 5	My problem is keeping my staff off their cell phones. It's something we will be talking about at our staff meeting tomorrow.

10-23-2004, 09:30 PM	#6 (permalink)
tanu01 "The Man" Join Date: Mar 4 2003 Location: ohio Posts: 3,977 Rep Power: 7	My employee's are not allowed to bring their cell phones to work. if their caught they loose their commissions Bob

10-23-2004, 09:48 PM	#7 (permalink)
DWhite6872 Waiting Confirmation Join Date: Apr 22 2004 Posts: 5,189 Rep Power: 0	Timetotan.....fire her....you already know she is lacking in other areas if she is willing to do something so foolish......

10-23-2004, 11:31 PM	#8 (permalink)
top250tansyou I love Derf!! Join Date: Jan 1 2004 Location: little rock Posts: 2,237 Rep Power: 6	Long distance? If she doesnt have the since to not call long distance you need to get rid of her. My employees know to stay off the phone. Short conversations. This time a year I am a little more lax and they know this. Right now I will even let them take a call on a cell phone - not at the counter though. They know from feb 14 - july 4 it is a different story. Have you told her about it before? If not just tell her. These kids may not see anything wrong with it. Sometimes just letting them know will change it. If you have let her know - well you should be letting her go. She is stealing time and money as far as I am concered.

10-24-2004, 06:21 PM	#9 (permalink)
tanmgr Join Date: Oct 23 2003 Age: 29 Posts: 102 Rep Power: 6	I have the same problem and my policy is NO PERSONAL PHONES CALLS and NO CELL PHONES. They get 1 warning and then its no commission for the 2nd time, and bye bye for the 3rd. I feel like i'm paying them to work for me, not to talk on the phone. I have caller id and can see when their friends or boyfriends are calling and just keep track of it till i get the chance to talk to them. This time of year... yes its slow, but you give them an inch and they'll take a mile even in peak season. Well at least for me and i'm in a college town and really can't seem to find people who want to work. They think a tanning salon is a place to hang out and goof off...sorry not on my dime. I would say let her go and hopefully set an example for the rest of the staff. You don't need someone like that.

10-24-2004, 06:28 PM	#10 (permalink)
sbtan Join Date: Dec 2 2003 Location: East Amherst, NY Posts: 648 Rep Power: 5	Just got a new phone service with itemized calls, one employee last month; 147 minutes in 5 calls, $19 _________________ [ This Message was edited by: sbtan on 2004-10-24 17:29 ]

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)