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Old 04-06-2004, 09:47 PM   #21 (permalink)
 
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We had to recently stop the sharing of our minute packages - used to allow in family sharing but people take it to far ! we also had to put an expiry on the packages .
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Old 04-07-2004, 10:48 AM   #22 (permalink)
 
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We have recently stopped the sharing and transferring of packages. I would say if you are allowing it stop now!
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Old 04-07-2004, 11:15 AM   #23 (permalink)
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You know what really ticks me off is when a client purchases say 3 mystic tan sessions and they bring a friend in and they want them to use one of their sessions. GRRRRR. It happens quite frequently. Dont they read my policies, all sales final, no sharing packages, blah blah. I have 2 packages that clients can split either on the mystic and the body wrap, however I raised the volume discount so in reality they only save $5.00 if they would have purchased it by themselves. And each client receives their specific amount of sessions that cannot be transferred. It just cracks me up, you dont go to ballys and tell them hey this friend here is going to use week 1 i will use week 2 and then so and so will be using the rest of my month. So why do people think this can be done in a tanning salon.
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Old 04-07-2004, 08:16 PM   #24 (permalink)
 
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We allow sharing on min packages only. It usually gets used up fairly quickly and needs to be renewed so it works pretty good especially for family. We use SunTouchPlus which keeps track of each individual history.
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Old 04-12-2004, 02:37 AM   #25 (permalink)
 
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If they share they use them faster and have to buy more
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Old 04-12-2004, 11:01 AM   #26 (permalink)
 
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If someone needs 200mins of tanning but buys 400mins and "sells" 200 to a friend thay are leveraging the quantity discount you provided them to make money themselves. There is only 2 ways to stop this. 1. Don't provide the discount 2. Don't allow sharing. The discount is there for a good marketing reason to get the customer to make a longer term commitment to your salon - this does not work if the customer gets into the business of selling their minutes.
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Old 04-12-2004, 10:23 PM   #27 (permalink)
 
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First off mins. suck. but, good point about selling half of their mins for the discount. I dont see anything wrong with them bringing a friend in to tan and letting them have one of their sessions.
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Old 04-12-2004, 10:48 PM   #28 (permalink)
 
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minutes or sessions it is all the same. If they "share" or "give" on a regular basis then they are really "selling"
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Old 04-12-2004, 11:02 PM   #29 (permalink)
 
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how r u selling if you are sharing or giving?
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Old 04-12-2004, 11:11 PM   #30 (permalink)
 
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They tell you thay are sharing or giving..........the real deal is the two get together and pay 1/2 and 1/2.
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