TinaTrouble

I'm a new poster. Nichole or Mitzi, could I get a copy of your handbook? Thanks, greatly appreciated.

phocus

boobop I'm just getting started do you think I could get a copy of your rules also?

phocus

boobop i forgot to post my email
phocus740@msn.com
thanks

clpapuga

Have any of you ever had a real job? You SHOULD always get an employee handbook or copy of the job description. One, from a business owners perspective, CYA - It will cover your butt. You set the rules to be employed here the associates sign on the dotted line. If they don't follow the rules, See Ya.

It's also nice for the employee signing on. Always give the handbook prior to their first shift. This way any questions about the policies can be discussed and taken care of before you let them clock in for the day. We’ve had many of problems where employees were “told” one thing.. but then management or owners change the rules on them and then the associates are getting written up for violations they weren’t aware of. You cannot argue when things are in writing. When the rules change, you amend the handbook and have everyone re-sign.

As far as the rules themselves you have to be firm but fair. Of course you're going to specify everything that is expected from the employee from client relations to cleaning tasks. Be specific about dress code and appearance. Stress the proper call off procedures. List procedures for breaks, vacations & and any other time off policies. Have a disciplinary action plan. List anything that would cause immediate termination.

Where I currently work there is a good mix of high school, college students and adults working in the store. We don't have any "no husbands" allowed rules. My husband would freak if he couldn't come to tan because I was working there. However, you do need to stress that friends, boyfriends and the like cannot loiter in the salon. You cannot prevent employees from knowing your client base. This past prom season we had 2 girls that knew every single student that came in and of course they’re going to chat for a minute or two. The key is to keep them busy so that they don’t have the time to sit around and chat all day.

A tanning salon should be run just like any other multi-million dollar company. Ridiculous rules and policies like counting rolls of toilet paper are only going to cause your employees to be angry and think you're crazy. The last thing you need is high turn-over because you’re employees are being micro managed.

You must clearly specify to each employee the list of expectations and give them a 90 day review period. Everyone is quick to blame the associates for everything, when 90% of the time it's poor management in the salons causing disgruntled employees. When the rules are laid out in the beginning, there are no arguments or he said/she said. It’s the best way to ensure that your employee relations are in good standing.

And one last note… toilet paper is a trivial part of overhead. I totally agree that it’s ridiculous that someone would steal this. But, at our salon we go through at least 1 roll a day because we’re just that busy and our bathroom must be popular. If your biggest problems are toilet paper…. You’re golden.

utsinc

I, too, could use a copy of an employee manual -- I am trying to put together something simple yet complete. I agree you need to have rules but I think too many little rules just frustrates employees. I am looking to hire a few new people this fall and I would like to have something ready. If you're interested in sharing, please email to blondecat@comcast.net Thank you in advance :-)

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stallion806

I would really appriciate any employee manuals anyone would care to share with me, i need ideas to finish mine up......texastanz@yahoo.com