Your biggest never-ending problem... - Page 2

Teresa · 04-04-2002, 05:38 PM

Finding good, reliable help!!!!!! Doesn't anyone care anymore????

Bronze Star · 04-04-2002, 05:41 PM

I got another one. Paperwork. Then there's paperwork. And did I mention paperwork?!!!?

tangirl · 05-06-2002, 02:51 PM

The "I know everything about tanning" customer and staffing issues.

It's hard to find a reliable employee these days. Once you spend time and money training them, you get the hassle of no show's, call-ins and sheer laziness.

If you find a good one, hang on as tight as you can.

roger · 05-06-2002, 04:16 PM

Mine is the employee thing.

They just don't care because its not there salon. They don't pay the bills.

Neon Beach · 05-08-2002, 11:17 PM

Recently our biggest peeve is the exposure time debate with clients who can "handle it"! Especially those who haven't seen a tanning bed in a year and want to go the max in a newly re-lamped unit............

Tamar · 05-09-2002, 07:16 AM

Quote:
On 2002-05-08 23:17, Neon Beach wrote:
Recently our biggest peeve is the exposure time debate with clients who can "handle it"! Especially those who haven't seen a tanning bed in a year and want to go the max in a newly re-lamped unit............

We still get a few of these here and there. I'll give them a recommended time, but I don't debate with them anymore. I send them off to their room and set the exposure time at my discretion. No one's even noticed yet.

Chippp · 05-09-2002, 10:34 AM

Most people can tan for te max exposure the first session it is after they try the same for session 2 and 3 that a mild sun reaction shows up.

I think the min session dose for the first session is too low for 99% of people.

When I start to tan after a long spell of not tanning I never tan for the minimum exposure, in my booths its 2-3 min.
I start at 5 or 6 min myself then slowly move up to 7-8 minute the max exposure.
2-3 min is a waste of time for the first session for most people.

After I tan for 3 or more months I normally take 7-8 minute sessions, from time to time I take a 10 minute session .

Chippp · 05-09-2002, 10:39 AM

We are talking about indoor uva sun tanning, a client can never get a burn reaction in our machines that would come any were close to the burn they can get out side in 45 min to an hour.

The talk and worry about over exposure in indoor tanning is over blown!

gatorone · 05-09-2002, 12:00 PM

Our biggest problem is now and has been since we've had the salon "No shows". We have a small "no show" charge now and we've talked about raising it, especially during the busy season, but the charge doesn't seem to phase our clients one bit. It's so aggravating to turn business away because we're booked up, and then to have 10-15 no shows a day

solid · 05-09-2002, 12:01 PM

Have you ever thought about going to walk-ins only?

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04-04-2002, 05:38 PM	#11 (permalink)
Teresa Join Date: Dec 29 2001 Location: Davenport, IA Age: 44 Posts: 2,803 Rep Power: 9	Finding good, reliable help!!!!!! Doesn't anyone care anymore????

04-04-2002, 05:41 PM	#12 (permalink)
Bronze Star Join Date: Apr 11 2001 Posts: 2,732 Rep Power: 8	I got another one. Paperwork. Then there's paperwork. And did I mention paperwork?!!!?

05-06-2002, 02:51 PM	#13 (permalink)
tangirl Join Date: Jul 6 2001 Posts: 2,184 Rep Power: 8	The "I know everything about tanning" customer and staffing issues. It's hard to find a reliable employee these days. Once you spend time and money training them, you get the hassle of no show's, call-ins and sheer laziness. If you find a good one, hang on as tight as you can.

05-06-2002, 04:16 PM	#14 (permalink)
roger Join Date: Oct 22 2001 Posts: 145 Rep Power: 7	Mine is the employee thing. They just don't care because its not there salon. They don't pay the bills.

05-08-2002, 11:17 PM	#15 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Recently our biggest peeve is the exposure time debate with clients who can "handle it"! Especially those who haven't seen a tanning bed in a year and want to go the max in a newly re-lamped unit............

05-09-2002, 07:16 AM	#16 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	Quote: On 2002-05-08 23:17, Neon Beach wrote: Recently our biggest peeve is the exposure time debate with clients who can "handle it"! Especially those who haven't seen a tanning bed in a year and want to go the max in a newly re-lamped unit............ We still get a few of these here and there. I'll give them a recommended time, but I don't debate with them anymore. I send them off to their room and set the exposure time at my discretion. No one's even noticed yet.

05-09-2002, 10:34 AM	#17 (permalink)
Chippp Join Date: Apr 19 2001 Posts: 2,556 Rep Power: 8	Most people can tan for te max exposure the first session it is after they try the same for session 2 and 3 that a mild sun reaction shows up. I think the min session dose for the first session is too low for 99% of people. When I start to tan after a long spell of not tanning I never tan for the minimum exposure, in my booths its 2-3 min. I start at 5 or 6 min myself then slowly move up to 7-8 minute the max exposure. 2-3 min is a waste of time for the first session for most people. After I tan for 3 or more months I normally take 7-8 minute sessions, from time to time I take a 10 minute session .

05-09-2002, 10:39 AM	#18 (permalink)
Chippp Join Date: Apr 19 2001 Posts: 2,556 Rep Power: 8	We are talking about indoor uva sun tanning, a client can never get a burn reaction in our machines that would come any were close to the burn they can get out side in 45 min to an hour. The talk and worry about over exposure in indoor tanning is over blown!

05-09-2002, 12:00 PM	#19 (permalink)
gatorone Join Date: May 6 2002 Location: Michigan Posts: 100 Rep Power: 7	Our biggest problem is now and has been since we've had the salon "No shows". We have a small "no show" charge now and we've talked about raising it, especially during the busy season, but the charge doesn't seem to phase our clients one bit. It's so aggravating to turn business away because we're booked up, and then to have 10-15 no shows a day

05-09-2002, 12:01 PM	#20 (permalink)
solid Waiting Confirmation Join Date: Oct 27 2000 Posts: 2,552 Rep Power: 0	Have you ever thought about going to walk-ins only?

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