#of employees

juice · 04-10-2001, 03:11 PM

Just beggining in the business. Is there an industry standard relating to the number of employees ie.,per bed, per session. If I were to open up a 40 bed salon based in a urban area of at least 25,000 population should I plan on at least double coverage all the time?

BOBER96 · 04-10-2001, 07:56 PM

You are just beginning in the business and you are opening a 40 bed salon???? WOW! I don't mean to sound snotty, but where do people get this kind of money? Can anybody tell me??? Inquiring minds want to know!

juice · 04-11-2001, 09:55 AM

New to THIS business. We have other successful businesses which provide investment capitol

solid · 04-11-2001, 09:59 AM

Ah that would make sense. I suppose a store with 40 beds would take at least 5 to manage it properly. You could probably work in it yourself as well. The person to ask would be Michael Chunn. One of his stores, Clinton Ave., has over 40 beds in it. Mike what do you think?

juice · 04-11-2001, 10:31 AM

We have developed in other businesses a labor matrix if you will, which identifies each day every activity and the time it takes to complete the activity in order to operate the facility ie., take out trash 4min, clean bathroom 12min, stocking 40min, cutomer transaction 1min etc. understanding not every activity is required each day. After totaling all the time requirements a labor budget is produced. From this we plan for the amount of labor coverage needed to operate the facility. Our experience in one of our businesses allows us to have single coverage part of the day, complete the activities necessary for the operation and still give good customer service. In other ventures we have found that even triple coverage cannot provide the necessary service. I was trying to determine what our return on investment would be given different labor scenarios, and I thought that someone experienced in the industry could provide some insight

BOBER96 · 04-11-2001, 07:11 PM

It is very difficult to just pick a number. Tanning is a very seasonal industry and every day can be different. It also would depend on a lot of other things, such as the kind of beds (or booths)? the duration of sessions in said units? cloth towels or disposable? Launder them yourself or a service? How many lotion lines sold? etc, etc, etc. IMHO, it is very difficult to break down our industry into 3 minutes for this, 8 minutes for that, etc. It is also a very personal service industry. You may only spend 30 seconds to get one person signed in and another may take you 7 minutes! Turning it into an assembly line may not be what you want to do. $.02 (or maybe it is)

BooBop · 04-16-2001, 09:30 PM

i don't mean to sound off the wall, but what happen to friendly, curteous, customer service? Can you actually run a tanning salon like asembly line and make it a success?i don't think so.

juice · 04-17-2001, 01:10 PM

...complete the activities necessary for the operation and "still give good customer service. In other ventures we have found that even triple coverage "cannot provide the necessary service."... We have been in the retail industry for over 60 years. We understand the importance of customer service. Planning labor, if done correctly, will provide better customer service. I am confused about your comment "assembly line" Every activity requires time, including excellent customer service. If you don't budget labor accordingly you are either shorting the customer or shorting yourself. In both cases your business will end up on the short end of the stick.

Chipp · 04-18-2001, 02:17 PM

You could provide free sex with each tan as well.That would be service!NOT!

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04-10-2001, 03:11 PM	#1 (permalink)
juice Join Date: Apr 10 2001 Posts: 4 Rep Power: 0	Just beggining in the business. Is there an industry standard relating to the number of employees ie.,per bed, per session. If I were to open up a 40 bed salon based in a urban area of at least 25,000 population should I plan on at least double coverage all the time?

04-10-2001, 07:56 PM	#2 (permalink)
BOBER96 Join Date: Oct 17 2000 Posts: 1,009 Rep Power: 8	You are just beginning in the business and you are opening a 40 bed salon???? WOW! I don't mean to sound snotty, but where do people get this kind of money? Can anybody tell me??? Inquiring minds want to know!

04-11-2001, 09:55 AM	#3 (permalink)
juice Join Date: Apr 10 2001 Posts: 4 Rep Power: 0	New to THIS business. We have other successful businesses which provide investment capitol

04-11-2001, 09:59 AM	#4 (permalink)
solid Waiting Confirmation Join Date: Oct 27 2000 Posts: 2,552 Rep Power: 0	Ah that would make sense. I suppose a store with 40 beds would take at least 5 to manage it properly. You could probably work in it yourself as well. The person to ask would be Michael Chunn. One of his stores, Clinton Ave., has over 40 beds in it. Mike what do you think?

04-11-2001, 10:31 AM	#5 (permalink)
juice Join Date: Apr 10 2001 Posts: 4 Rep Power: 0	We have developed in other businesses a labor matrix if you will, which identifies each day every activity and the time it takes to complete the activity in order to operate the facility ie., take out trash 4min, clean bathroom 12min, stocking 40min, cutomer transaction 1min etc. understanding not every activity is required each day. After totaling all the time requirements a labor budget is produced. From this we plan for the amount of labor coverage needed to operate the facility. Our experience in one of our businesses allows us to have single coverage part of the day, complete the activities necessary for the operation and still give good customer service. In other ventures we have found that even triple coverage cannot provide the necessary service. I was trying to determine what our return on investment would be given different labor scenarios, and I thought that someone experienced in the industry could provide some insight

04-11-2001, 07:11 PM	#6 (permalink)
BOBER96 Join Date: Oct 17 2000 Posts: 1,009 Rep Power: 8	It is very difficult to just pick a number. Tanning is a very seasonal industry and every day can be different. It also would depend on a lot of other things, such as the kind of beds (or booths)? the duration of sessions in said units? cloth towels or disposable? Launder them yourself or a service? How many lotion lines sold? etc, etc, etc. IMHO, it is very difficult to break down our industry into 3 minutes for this, 8 minutes for that, etc. It is also a very personal service industry. You may only spend 30 seconds to get one person signed in and another may take you 7 minutes! Turning it into an assembly line may not be what you want to do. $.02 (or maybe it is)

04-16-2001, 09:30 PM	#7 (permalink)
BooBop I love Derf!! Join Date: Apr 5 2001 Posts: 9,487 Rep Power: 13	i don't mean to sound off the wall, but what happen to friendly, curteous, customer service? Can you actually run a tanning salon like asembly line and make it a success?i don't think so.

04-17-2001, 01:10 PM	#8 (permalink)
juice Join Date: Apr 10 2001 Posts: 4 Rep Power: 0	...complete the activities necessary for the operation and "still give good customer service. In other ventures we have found that even triple coverage "cannot provide the necessary service."... We have been in the retail industry for over 60 years. We understand the importance of customer service. Planning labor, if done correctly, will provide better customer service. I am confused about your comment "assembly line" Every activity requires time, including excellent customer service. If you don't budget labor accordingly you are either shorting the customer or shorting yourself. In both cases your business will end up on the short end of the stick.

04-18-2001, 02:17 PM	#9 (permalink)
Chipp Join Date: Apr 6 2001 Posts: 95 Rep Power: 0	You could provide free sex with each tan as well.That would be service!NOT!

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