I'm the "NICE" customer!

Tracie Williams · 11-14-2000, 10:21 AM

You know me. I'm a nice person. When I get lousy service, I never complain. I never kick. I never criticize and I wouldn't dream of making a scene.I'm one of those nice customers and I'll tell you what else I am. I'm the customer who doesn't come back. I take whatever you hand out, because I know I'm not coming back. I could tell you off and feel better, but, in the long run, it's better just to leave quietly.You see, a nice customer like me, multiplied by others like me, can bring a business to its knees. There are plenty of us. When we get pushed far enough, we go to one of your competitors.Author UnknownIt takes months to gain a customer and only minutes to lose one!------------------Tracie WilliamsSandollar Corporation

Bronze Star · 05-20-2001, 11:07 PM

sage wisdom... come back Tracie, where are you...

BooBop · 05-21-2001, 02:31 PM

Oh so true. thanks for the reminder Tracie... ------------------Mitzi

Tracie Williams · 05-24-2001, 01:50 PM

Hey, Bronze Star!I'm still around! I have been working on some projects lately!I will keep in touch!The response for tan talk has been fantastic!Thanks to all of you for your participation!------------------Tracie WilliamsSandollar Corporation

MJ · 02-21-2002, 11:59 PM

great reminder.. just thought I would refresh this one too.
One Angry customer will tell an average 10 people one happy customer will tell an average of 4 people.
hmmm doesnt seem right but such is life.

Mj

_________________
"A small salon but not for long!"[ This Message was edited by: MJ on 2002-02-22 00:02 ]

Malibu_Stacey · 02-25-2002, 04:23 PM

This is useful info from Tracie and MJ. This is what our business is all about...our customers! Without them, we don't have much. Be good to your customers, nice and not-so-nice ones.

Stacey

Nichole74 · 02-25-2002, 06:27 PM

I preach this to my employees. Without the nice and nasty clients I don't make money and you won't have a job. So be nice and SMILE at them ALL!!!!!

BooBop · 03-20-2002, 08:29 PM

Just so we don't forget,,,,

MJ · 03-20-2002, 10:04 PM

Exactly!! I think we should put this one in perpetual bump rotation..lol
mj

_________________
TanTalk Moderator
TanTalk Rocks!!!
[ This Message was edited by: MJ on 2002-03-20 22:04 ]

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11-14-2000, 10:21 AM	#1 (permalink)
Tracie Williams Waiting Confirmation Join Date: Oct 23 2000 Posts: 362 Rep Power: 0	You know me. I'm a nice person. When I get lousy service, I never complain. I never kick. I never criticize and I wouldn't dream of making a scene.I'm one of those nice customers and I'll tell you what else I am. I'm the customer who doesn't come back. I take whatever you hand out, because I know I'm not coming back. I could tell you off and feel better, but, in the long run, it's better just to leave quietly.You see, a nice customer like me, multiplied by others like me, can bring a business to its knees. There are plenty of us. When we get pushed far enough, we go to one of your competitors.Author UnknownIt takes months to gain a customer and only minutes to lose one!------------------Tracie WilliamsSandollar Corporation

05-20-2001, 11:07 PM	#2 (permalink)
Bronze Star Join Date: Apr 11 2001 Posts: 2,732 Rep Power: 8	sage wisdom... come back Tracie, where are you...

05-21-2001, 02:31 PM	#3 (permalink)
BooBop I love Derf!! Join Date: Apr 5 2001 Posts: 9,496 Rep Power: 13	Oh so true. thanks for the reminder Tracie... ------------------Mitzi

05-24-2001, 01:50 PM	#4 (permalink)
Tracie Williams Waiting Confirmation Join Date: Oct 23 2000 Posts: 362 Rep Power: 0	Hey, Bronze Star!I'm still around! I have been working on some projects lately!I will keep in touch!The response for tan talk has been fantastic!Thanks to all of you for your participation!------------------Tracie WilliamsSandollar Corporation

02-21-2002, 11:59 PM	#5 (permalink)
MJ Join Date: Jan 21 2002 Posts: 3,060 Rep Power: 8	great reminder.. just thought I would refresh this one too. One Angry customer will tell an average 10 people one happy customer will tell an average of 4 people. hmmm doesnt seem right but such is life. Mj _________________ "A small salon but not for long!"[ This Message was edited by: MJ on 2002-02-22 00:02 ]

02-25-2002, 04:23 PM	#6 (permalink)
Malibu_Stacey Join Date: Jun 18 2001 Posts: 832 Rep Power: 8	This is useful info from Tracie and MJ. This is what our business is all about...our customers! Without them, we don't have much. Be good to your customers, nice and not-so-nice ones. Stacey

02-25-2002, 06:27 PM	#7 (permalink)
Nichole74 Join Date: Feb 11 2002 Posts: 439 Rep Power: 7	I preach this to my employees. Without the nice and nasty clients I don't make money and you won't have a job. So be nice and SMILE at them ALL!!!!!

03-20-2002, 08:29 PM	#8 (permalink)
BooBop I love Derf!! Join Date: Apr 5 2001 Posts: 9,496 Rep Power: 13	Just so we don't forget,,,,

03-20-2002, 10:04 PM	#9 (permalink)
MJ Join Date: Jan 21 2002 Posts: 3,060 Rep Power: 8	Exactly!! I think we should put this one in perpetual bump rotation..lol mj _________________ TanTalk Moderator TanTalk Rocks!!! [ This Message was edited by: MJ on 2002-03-20 22:04 ]

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