How would you transition from providing eye protection to requiring eye protection?

[TomorrowSun]

we just put a sign in all the rooms that said, for sanitary reasons we will no longer be providing eyeprotection as of such a date. you will be required to have your own eyewear. Eyewear can be purched from now until said date at a discount. (4.00 instead of $7)

If they ask, we tell them, proper sanitation procedures of eye protection are very precised and almost never done properly in any salon. Community eye protection can cause pink eye, pass colds and flu's very efficiently, but the worst is it can also pass hepititas.

The last part, and a counter mat with a pic of an infected eye, usualy does the trick.

[Roxanne]

I went from supplying eyewear to requiring them to have their own 5 years ago and it was the BEST thing I ever did. I did it right in the busy season for 3 months when they purchased a package, I gave them a pair of goggles at no charge. So March, April, and May, we did this to transition them over to mandatory eyewear. After that time they had to purchase their own or buy the ONE TIME use wink ease. I have never had a problem since then. We gave ample time for the transition and new customers are informed we are not providers of community eyewear. It has been the best thing I have done. Less time worrying about cleaning and drying eyewear, not to mention sales are up due to eyewear. Also for the largest package we offer for each of our beds we give them a free pair of eyewear!! Thanks all to training from Brenda Fishbaugh from EyePro! I wish you luck it really helped us and our customers.

[baytanningsalon]

Thanks everyone - started "talking about it" to customers today ma ny comments about "just a way to make more money", something about they have "lotion police and now they are getting eye police" and comments like that. Why are people so negative and never see the good side/reasons for changes - something like, um, the health of their eyes!? Oh well, I knew I was gonna get some flack and I just put the signs out today and lots of various eyewear they can choose from.....gee whiz - just trying to keep 'em safe! An investment of $3 - $5 to keep healthy eyes ain't nothing, right?

[mr belvedere]

Cuz people suc, thaz why. Personally, never had a problem supplying the peeps wit da peepz in over 10 years. Pick your battles - the ones you know you can win. Leave the rest to the mercanaries - or the US. Semper Fi. -Belvy

[baytanningsalon]

Started this Wednesday, so far so good in the "sales department". A few smart *** remarks, but oh well. Selling more of the boxed eyewear than the Eyepodz, which kinda surprises me. Love watching them fly off the shelf either way! Thanks for all the help.

	SMU Consulting

[Beachbum110]

We are a community eyewear provider... its been that way since day 1 from the previous owners. So its always been a practice here to soak, rinse and dry eyewear.

We have never had a disease problem that we know of... the only problem we have is people not returning them after each use.

We also have people who flat out don't want to use eye protection. So, to combat the people that do not wear or deny eyewear... we are now putting them in each room via a tanning basket (Towel, Eyewear, Mint) that is placed on the bed.

We wrestled with Peepers vrs Goggles... but the wife does not want to give away the cost of the Peepers, so we decided to use goggles and after each use (or not) thrown them in the soak tank. It also helps cut down on the stealing since we know what room they were missing in.

We provide them FOC... if the customer chooses not to wear them... Oh well, we did our part. We still sell Peepers $0.50 a pair and googles for $3.00. But no one is getting rich or paying any bills off the sale of eyewear. The money is in the lotion and tanning, so why nickle and dime someone to death... I guarantee you loose customers over a "show us your eyewer or pay for it" policy

Sorry just my opinion and the way we do it here.

[Ezliving_Jim]

Beachbum110, it's better to not publicize ignorance, unprofessionalism. Rationalizing and justifying a bad business operations policy can't improve your reputation. You clearly do not care about your client's health and safety.

Baytanningsalon, you will not lose any business by being more professional. The minimal purchase of eyewear is a client's commitment to wear their eyewear.

[Beachbum110]

EJ... What are you talking about??? Tons of salons have loaner eyewear.

We sanitize ours after every use... we soak them in solution, not rinse them through a urininal. We have never ever had one complaint about pink-eye, hepatitis, or even the mythical hepes from our toilet seat. We thoroughly clean our beds and eyewear with the customers well-being in mind.

Thanks for the insults as I expressed my opinion and our procedures.

and... you absolutly loose customers by nickle and diming them. Have you ever asked a former client of your salon why they left your salon for another? Probably not, and neither have I... because when they leave you, they vent to the new salon.

A salon up the street has sent us more business by default because their staff was snobby and pushy when it came to lotion sales and eye protection. Our customers love our salon, policies and freedom of a hassle free experiece.

Every time a customer comes in tan you suggest they pay $3.00 or $4.00 (extra) for a pair of goggles to get past the guard, or $0.50 to $1.00 (nickle and diming) for winkies only to toss them out becuase people don't like them.

Thanks again for the nice comments

[unity]

I dont get it Jim. Beachbum110 does what we do and almost every salon I have been to. I have thought of charging for eyewhere. Still on the fence, but there is once salon that does and we get more than a few complaints about it.

Whats next, bring your own lamps? The eyewear is a part of the experience. If salons in your area charge for it, well thats normal and what people may expect. If not then you are going against the "norm" and that may upset some. Properly sanitized eyewear is perfectly acceptable.

[Beachbum110]

We charge for eyewear... both Winkies ($0.50) and new goggles ($3.00) for those clients who prefer to buy them and not use the supplied (properly sanitized) ones.

We don't post an eyewear protection cop who issues tickets in the form of an "extra charge" for eyewear.

"Sorry Ma'am, you can't tan today unless you give me extra $3.00 for eye protection... I know you already bought a package and left you goggles home... but it's our new policy".

"I know, we use to lend them out... but Pamelia and Tommy Lee got Hepatitis from our salon, and thus ruined the peepers loaner program for everyone.

Oh, and before you use our bathroom please sign this waiver saying you understand the hazards of using a public restroom and the dangers of a toilet seat.

We provide them FREE to cover our a$$ests... if the customer chooses not to wear them, I can't make them. I just assume everyone did and toss them into the sanitizing solution.