eft setup question. PLEASE HELP ME - tanTALK

gravesmc · 01-10-2011, 11:59 AM

I am using Salontouch and would like some input on setting up the EFT service. I have a Hypercom unit for processing credit cards, so so I need a separate scanner for the EFT? Can the bank do this for us, or do I need to purchase a service also. I'm just not sure how this all works. My 30 day support on SalonTouch ran out and we are not even open yet. It took awhile to figure it out and when I would call them, they returned the call 3-4 hours later. Now they want $450 to answer this question. I payed $1,000 for the software!!

ekc123 · 01-10-2011, 04:39 PM

we use our bank for a flat monthly fee no matter if we have 50 or 500 EFTs, but ours is check draft.

gravesmc · 01-10-2011, 05:07 PM

Quote:

Originally Posted by ekc123

we use our bank for a flat monthly fee no matter if we have 50 or 500 EFTs, but ours is check draft.

So how does that work?

ekc123 · 01-11-2011, 08:13 AM

just call your banks business services, some call it EFT and some call it ACH. we use our bank for personal banking, business banking, credit cards and EFT and we love it. if we have any questions about anything, we can always get someone on the phone, almost always the same three people and never have any problems. we think it is better than dealing with third parties who are going to penny and fee you to death. if we are unhappy about something, we can see them in person.

gravesmc · 01-11-2011, 09:21 AM

Quote:

Originally Posted by ekc123

just call your banks business services, some call it EFT and some call it ACH. we use our bank for personal banking, business banking, credit cards and EFT and we love it. if we have any questions about anything, we can always get someone on the phone, almost always the same three people and never have any problems. we think it is better than dealing with third parties who are going to penny and fee you to death. if we are unhappy about something, we can see them in person.

Thank you so much for the great advise! I'm getting so much good information on this site. We are just starting the business and still have alot to learn...

rjwarner · 02-23-2011, 04:22 PM

what are the benefits of using either credit cards or bank drafts (ach)? which is easier and costs for each? just starting and need direction. Last thing I want to do is start with 1 system and then have to change later.

01-10-2011, 11:59 AM	#1 (permalink)
gravesmc Join Date: Aug 29 2010 Location: iowa Posts: 218 Rep Power: 0	eft setup question. PLEASE HELP ME I am using Salontouch and would like some input on setting up the EFT service. I have a Hypercom unit for processing credit cards, so so I need a separate scanner for the EFT? Can the bank do this for us, or do I need to purchase a service also. I'm just not sure how this all works. My 30 day support on SalonTouch ran out and we are not even open yet. It took awhile to figure it out and when I would call them, they returned the call 3-4 hours later. Now they want $450 to answer this question. I payed $1,000 for the software!!

01-10-2011, 04:39 PM	#2 (permalink)
ekc123 Join Date: Nov 4 2007 Location: georgia Posts: 292 Rep Power: 17	Re: eft setup question. PLEASE HELP ME we use our bank for a flat monthly fee no matter if we have 50 or 500 EFTs, but ours is check draft.

01-11-2011, 08:13 AM	#4 (permalink)
ekc123 Join Date: Nov 4 2007 Location: georgia Posts: 292 Rep Power: 17	Re: eft setup question. PLEASE HELP ME just call your banks business services, some call it EFT and some call it ACH. we use our bank for personal banking, business banking, credit cards and EFT and we love it. if we have any questions about anything, we can always get someone on the phone, almost always the same three people and never have any problems. we think it is better than dealing with third parties who are going to penny and fee you to death. if we are unhappy about something, we can see them in person.

02-23-2011, 04:22 PM	#6 (permalink)
rjwarner Join Date: Aug 19 2007 Location: midwest Posts: 120 Rep Power: 17	Re: eft setup question. PLEASE HELP ME what are the benefits of using either credit cards or bank drafts (ach)? which is easier and costs for each? just starting and need direction. Last thing I want to do is start with 1 system and then have to change later.

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