01-25-2006, 08:04 PM | #1 (permalink) |
Join Date: Oct 19 2004 Location: Across from this, Near that Age: 48
Posts: 28
Rep Power: 0 | 24 Hour Policy Hey guys, I am having a huge problem. The previous owner did not abide by the 24 hour rule, and now that some of the old customers are coming back, finally, to the salon they are complaining about the 24 hours policy. How do I explain to them why we do this? We unfortunately are still on the card system so they know that through that we can lie on there because that was what the old owner did. We are hopefully going to be computerized soon, but not soon enough, we need money first --Rent needs to be paid. Please just give me some ideas. I am to slow to lose to many customers, but I don't want to bend on this and also if I did it now how would I get the people ready for when we computerize. Sorry just sick and tired of sending people to my comp.
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01-26-2006, 06:46 AM | #2 (permalink) |
Join Date: Apr 21 2004 Location: Frisco, TX
Posts: 1,502
Rep Power: 21 | Re: 24 Hour Policy According to regulations you can only tan once every 24 hours. If you are allowing tanners to tan more often than regulations you are voiding insurance and leaving yourself open for a law suite that will cost you your store and much more. This is an indication as to the overall state of this salon. If someone gets upset because you are now enforcing the rule, offer them a free upgrade for the inconvenience and ask them to schedule their visits accordingly. |
01-26-2006, 06:56 AM | #4 (permalink) |
Join Date: Jan 6 2006 Location: Central Park Ave
Posts: 330
Rep Power: 20 | Re: 24 Hour Policy Double dipping is just so senseless if you ask me... explain that to them... Maybe post a notice that you got in trouble with the law (when you really didn't) or just keep letting people do it...more $ for you |
01-26-2006, 07:20 AM | #6 (permalink) |
I love Derf!! Join Date: Jun 30 2005 Location: Michigan
Posts: 1,649
Rep Power: 117 | Re: 24 Hour Policy I have a client (tanning right now) that jumps from salon to salon and tans twice a day. I know she's doing it but she lies about it. She doesn't understand that it isn't getting her any darker at all! It's useless but some people are so dumb. I wouldn't make that big of a deal over it if you don't live in a regulated State. |
01-26-2006, 07:43 AM | #7 (permalink) | |
Join Date: May 18 2005 Location: Ontario, Canada Age: 48
Posts: 90
Rep Power: 0 | Re: 24 Hour Policy Quote:
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01-26-2006, 07:47 AM | #8 (permalink) |
Join Date: Jan 31 2005
Posts: 2,114
Rep Power: 57 | Re: 24 Hour Policy Check with the State of South Carolina, Department whoever. The regulation might say once every day so, you are allowed to tan a person under 24 hours. Just can't tan twice in any one day. If the regs say 24 hours, then it's 24 hours |
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