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Old 06-25-2005, 07:48 PM   #11 (permalink)
I love Derf!!
 
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Wow. 60 days expiration. No sharing
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Old 06-25-2005, 08:22 PM   #12 (permalink)
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We allow sharing of minutes and sessions and have no expiration.
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Old 06-26-2005, 09:02 AM   #13 (permalink)
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10 visits- 1 year exp. We have ran accross an idea that people seem to like. If someone has a medium to longer term package, they can freeze or put a hold on the package. The price is 10% of the original package price. . And it can only be frozen for no more then 90 days. We have several clients who had an emergency or went on vacation and they all liked this idea.
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Old 06-26-2005, 10:49 AM   #14 (permalink)
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No exp on sessions, and they can share them with as many as they wish. Most around me expire after a year and will "reinstate" if they buy another equal package. Huge turn off, hence why I did what I did.
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Old 06-26-2005, 11:08 AM   #15 (permalink)
 
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No expiry date however, we do let them know that if they do not come in within 15 months they are wiped out of the system, NO sharing!
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Old 06-26-2005, 02:24 PM   #16 (permalink)
 
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No expiration date and no sharing.. Makes no sense neon no expiration but 15 months wiped out.. Contradiction!!
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Old 06-26-2005, 05:10 PM   #17 (permalink)
 
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Six Months here except for VIP
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Old 06-26-2005, 05:31 PM   #18 (permalink)
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I use expiration dates on session packages because I want the customer to come in and use the service and buy retail as often as possible. The expiration date instills a "sense of urgency" to an extent in the customer's mind to use the package in a certain time frame, and then repurchase. Package time frames vary by equipment level. For instance, I wouldn't expect a customer to use their 20 sessions on HP unit in only three months, but I would expect a customer with 20 sessions on level one beds to use their sessions within 60 days from the date of purchase. Hope this helps. Good luck.
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Old 06-27-2005, 03:32 PM   #19 (permalink)
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i dont really expire, however, when i bought this place, I honered peoples pkgs for 1 year, and then expd. them, MORE than fair i think. and people Still complained about that!! just a few actually, most were more that appricetive(sp?) andbought new ones anyway. just those few with like 50 credits that tan for 3 months out of the year and expect you to keep letting them do this, even though you haven't made a friggin dime off of them! ugggg
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Old 07-08-2005, 02:08 PM   #20 (permalink)
 
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1 year, u are in the business of making money. there is no reason why someone cant use 10 sessions in a year unless they a pg then we will make an exception. but they could still tan in the morning before beds get alot of use. some of u may disagree but i have 2 little ones and there just fine...
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