Minutes VS Sessions - Page 3 - tanTALK

dudette · 02-14-2005, 02:51 PM

If you went to Subway and bought a 6 inch but they charged you for a 12 inch... would you be getting your money worth?
Same with the sessions as apposed to minutes. A session is based on the full amount of time. Minutes you pay for as many as you need. If you want 6 minutes instead of 12 you pay for 6, not for 12.
As for upgrades we do "Combo Packages" selling a package with minutes for both beds. At a dicounted price.
The situation with minute packages is that you have to take the time to explain to the client how it would save them money and what would be best for them.

Dennis · 02-14-2005, 04:28 PM

All our pkgs. are prorated you pay by the min. but see it in real money. it is so clear we dont have to explain anything.
Dennis

ALOHATANCA · 02-14-2005, 05:18 PM

As far as I am concerned it costs me the same amount of $$ to fire the bed up for a full 20 min sessions as it does for a 10 minute one. We give all new clients their first month for $49 (reg. $70) then to maintain tan they purchase points and I gaurentee that I get top dollar for the points on each unit.

Planet Tan here in Calif., has 5 Salons and that is ALL they offer on their menu, points and nothing else. Works great here. The owner is a friend of mine and with so many Salon's under her belt, I think that she knows exactly what she is doing !!

Dennis · 02-14-2005, 08:28 PM

you dont miss nothing you never had.
Dennis

twinkie1 · 02-15-2005, 09:04 AM

Quote:
On 2005-02-12 14:25:00, Dennis wrote:
Both points and minutes are a mistake, they hide the real value of your tanning. use real dollars, your customers will understand it much better,it will be easier to slide them in to upgrades. would you go next door and pay 240 points for a pair of jeans,not,why do you muddy the water,use real dollars.
dennis

_________________

[ This Message was edited by: Dennis on 2005-02-12 22:26 ]
Dennis,could you please explain in detail?

Neon Beach · 02-15-2005, 09:08 AM

You should be selling them a tan not time. If it takes 10 sessions for them to get that tan, then that's what they paid for, not the minutes it took.

Dennis · 02-15-2005, 12:40 PM

TWINK I PM'D YOU.
DENNIS

Neon Beach · 02-15-2005, 12:47 PM

Here is a question regarding clients "on" minutes.

Say they ask to go for 20 minutes, then after they are in for 15, they claim they got too hot or whatever and shut the bed off. They come out and tell you this. Do you assume that the story is true and return the 5 minutes?

ALOHATANCA · 02-15-2005, 12:50 PM

I am very open minded and would also like to hear what you have to say , Dennis.

Dennis · 02-15-2005, 01:06 PM

NEON NO!!!!!!!!!!!!
THAT WOULD OPEN A CAN OF WORMS YOU WOULD'NT BELIEVE.
DENNIS

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02-14-2005, 02:51 PM	#21 (permalink)
dudette Join Date: Sep 20 2004 Location: hot one second cold the next Age: 39 Posts: 122 Rep Power: 20	If you went to Subway and bought a 6 inch but they charged you for a 12 inch... would you be getting your money worth? Same with the sessions as apposed to minutes. A session is based on the full amount of time. Minutes you pay for as many as you need. If you want 6 minutes instead of 12 you pay for 6, not for 12. As for upgrades we do "Combo Packages" selling a package with minutes for both beds. At a dicounted price. The situation with minute packages is that you have to take the time to explain to the client how it would save them money and what would be best for them.

02-14-2005, 04:28 PM	#22 (permalink)
Dennis Join Date: Nov 8 2004 Age: 72 Posts: 185 Rep Power: 0	All our pkgs. are prorated you pay by the min. but see it in real money. it is so clear we dont have to explain anything. Dennis

02-14-2005, 05:18 PM	#23 (permalink)
ALOHATANCA Tan Talk Industry Pro member Join Date: Nov 14 2003 Location: CALIFORNIA Age: 65 Posts: 3,455 Rep Power: 24	As far as I am concerned it costs me the same amount of $$ to fire the bed up for a full 20 min sessions as it does for a 10 minute one. We give all new clients their first month for $49 (reg. $70) then to maintain tan they purchase points and I gaurentee that I get top dollar for the points on each unit. Planet Tan here in Calif., has 5 Salons and that is ALL they offer on their menu, points and nothing else. Works great here. The owner is a friend of mine and with so many Salon's under her belt, I think that she knows exactly what she is doing !!

02-14-2005, 08:28 PM	#24 (permalink)
Dennis Join Date: Nov 8 2004 Age: 72 Posts: 185 Rep Power: 0	you dont miss nothing you never had. Dennis

02-15-2005, 09:04 AM	#25 (permalink)
twinkie1 Join Date: May 1 2004 Location: new york Posts: 114 Rep Power: 20	Quote: On 2005-02-12 14:25:00, Dennis wrote: Both points and minutes are a mistake, they hide the real value of your tanning. use real dollars, your customers will understand it much better,it will be easier to slide them in to upgrades. would you go next door and pay 240 points for a pair of jeans,not,why do you muddy the water,use real dollars. dennis _________________ [ This Message was edited by: Dennis on 2005-02-12 22:26 ] Dennis,could you please explain in detail?

02-15-2005, 09:08 AM	#26 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	You should be selling them a tan not time. If it takes 10 sessions for them to get that tan, then that's what they paid for, not the minutes it took.

02-15-2005, 12:40 PM	#27 (permalink)
Dennis Join Date: Nov 8 2004 Age: 72 Posts: 185 Rep Power: 0	TWINK I PM'D YOU. DENNIS

02-15-2005, 12:47 PM	#28 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	Here is a question regarding clients "on" minutes. Say they ask to go for 20 minutes, then after they are in for 15, they claim they got too hot or whatever and shut the bed off. They come out and tell you this. Do you assume that the story is true and return the 5 minutes?

02-15-2005, 12:50 PM	#29 (permalink)
ALOHATANCA Tan Talk Industry Pro member Join Date: Nov 14 2003 Location: CALIFORNIA Age: 65 Posts: 3,455 Rep Power: 24	I am very open minded and would also like to hear what you have to say , Dennis.

02-15-2005, 01:06 PM	#30 (permalink)
Dennis Join Date: Nov 8 2004 Age: 72 Posts: 185 Rep Power: 0	NEON NO!!!!!!!!!!!! THAT WOULD OPEN A CAN OF WORMS YOU WOULD'NT BELIEVE. DENNIS

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