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Old 10-20-2001, 02:02 AM   #1 (permalink)
 
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I'm in negotiating the purchase of an existing salon and I'm having a hard time with deciding on a few things: The name...the current owner has had this place for 9 years. The place is not run down the customers are very loyal. She is having a hard time parting with it..(she has two young children) which is why she is selling. I want to keep the name for now since people know it so well but I may want to change it once I an do a make-over. Is it good to keep the existing name if she treated customers well? Also she has a couple of part time employees, I want to get rid of them (I'll work there f/t and then some) and once I'm all set I'll hire new people. Is it hard to train existing workers your new ways of doing things? or can they be an asset to the salon if they have been there a while? One last question. I want to do some remodeling is it best to do this immediately or gradually?
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Old 10-20-2001, 09:23 AM   #2 (permalink)
 
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When I bought my salon we changed the name. I drew in a ton of customers that were happy that the previous owner was gone. If your owner has not run off customers it may be helpful for you to keep the name. This could go either way. On the employees, if you don't want to keep them, make sure that the owner fires them before you take over ownership. On the renovations, this is up to you, if you can afford to do it all at once, by all means, get it over with.
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Old 10-20-2001, 09:25 AM   #3 (permalink)
 
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Is she really selling for that reason?
Sounds bogus! I would look into if sales are going down over the last 5-6 years.
Keep the name , keep the staff if you can afford it, Do renovations anytime you have the money to.
Make sure her sales are not waning, she might be seeing a trend that you are not aware of, this is also the beginning of the dead season, this goes on till into the new year.
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Old 10-20-2001, 10:13 AM   #4 (permalink)
 
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Be prepared for llllloooooooonnnnnnngggg days if you aren't going to have help. The novelty wears off quick. Don't burn yourself out. Let the previous owner get rid of the employees(they can file on her), but keep their phone #'s in case you need them later (you'll be a nice guy then). You will need a little time for yourself later to rejuvenate your enthusiasm; let them sit and read a book when it's slow for a couple of hours.

You won't feel the importance of this for another 2 -3 months, probably.
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Old 10-20-2001, 11:10 AM   #5 (permalink)
 
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I will be going over all her books tomorrow. Are there any areas that you suggest I look at other than the obvious? She just bought a computer and software and hasn't installed it yet, so she is tracking customers on cards!
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Old 10-20-2001, 11:34 AM   #6 (permalink)
 
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I can sit for an hour or so and fill in cards. Work in the store for a few days to get the real feel of how busy she is. Sign in sheet? How many names per day? Go back a month or two...
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Old 10-20-2001, 02:49 PM   #7 (permalink)
 
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I bought an existing salon, and the original name was Forever Tan Plus II, I shortened it to Forever Tan, I kept it because it was there for 7 years and name recognition is important.
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Old 10-20-2001, 03:09 PM   #8 (permalink)
 
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On the existing employees... what is your reasoning for letting them go? You know, if they are faithful, hard workers... I wouldn't be so quick to cut them loose. They may be of more of an asset than you think. They can even show/tell you how things were done before to help you decide if you do/don't want to continue with something. It also might be helpful with your existing client base to keep a few familiar faces around.

I strongly urge you NOT to terminate their employment so quickly without giving this some serious thought. It may be a fast way to a long, tiresome headache.
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Old 10-21-2001, 05:30 PM   #9 (permalink)
 
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I too recently purchased a salon and chose not to change the name or even put up an "UNDER NEW MANAGEMENT" sign. I have been managing in this salon for almost 5 years now and the clients are used to seeing me and not the owner in the salon. I didn't want them to think I left too, since I have developed trusting relationships and friendships with a majority of the clientel.

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