Clients need to be educated on hot action lotion.

Chippp · 01-13-2002, 07:37 PM

To keep us all from looking dishonest we need to tell clients the redness and burning feeling they feel after tanning with a hot action lotion is NOT a sun burn cause from the "superhot" tanning lamps.
That it is a reaction of the lotion its self. I have many clients coming from salons that did not receive this information, that they were incouraged to think it was from some new super lamp.
When the clients use the lotion when not tanning as a moisturizer and get the hot red burning action they get an eye opener. amd feel mislead. COME ON SALONS.

Tamar · 01-13-2002, 07:59 PM

Been there, doing that Chipster. Thanks for the encouragement.

Bronze Star · 01-13-2002, 08:10 PM

Chippp I agree with you a hundred percent! When I first tried it thankfully my salon owner not only cautioned me, he wouldn't allow me to buy a high tingle. Which is a good thing because now I can't stand it. It frustrates me to no end when I'm at the gym (they have beds there) and I see a new client buying a very high tingle lotion for their first time tanning. I don't want to interfere with the gym's operations, but at the same point, as a person.... morally it's wrong to watch another person buy something that could really affect them and NOT say anything.

Juztice · 01-15-2002, 10:05 AM

There is nothing worse than a salon that sells tingle without education.

Kimmee · 01-15-2002, 05:42 PM

You are so right Chippp.

I was given a high tingle lotion one time when I tanned.. and I had no idea what it was... just took the owners word for it and went to lay in the bed. I could not stand the heat. I had to rush out and practically bathe in their bathroom. Now I am sooo scared to try it again!

I was at the Lotion 101 seminar this past weekend and applied a small amount to one part of my arm... and wow it it get hot and red fast.

I can tell that I am not a tingle person... but am sure glad that I was able to be educated on it.

This experience made me realize how important it is for me as an owner to know what lotions do what and the effects it may have with customers...

I don't have to tell you that I never went back to that persons salon after that experience.

Chippp · 01-15-2002, 06:05 PM

my sisters children come to the salon take the sample hot lotion and draw happy faces on ther arms with it......they get big red happy faces on their arms in minutes.

electriclizard · 01-23-2002, 02:27 PM

As a lotion manufacturer one of our lines features two lotions. One has tingle and the other is the same lotion with no tingle. The nontingle is now outselling the tingle by a widening margin. The opposite of a year ago. Perhaps people are growing tired of the experience?

roger · 01-23-2002, 05:05 PM

I agree that people are getting tired of the hot tingle.
Lots of my clients are going to the cooling or normal lotions this year.
I myself only use the tingles on cold days.

tangirl · 01-23-2002, 06:50 PM

I always recommend that people try the tingle on their arm first. Just a little dab lets them know if this is something they can handle or not. I, personally, cannot stand tingle. But, I am starting to experiment and trying to broaden my horizons with these types of products.

Education is what makes the difference between a salon and a great salon.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Lotion Usage	hotgirl	Open Forum	6	03-17-2002 04:58 PM
my favorite lotion	buffalo bill	Lotion Buzz	2	02-20-2002 10:05 PM

01-13-2002, 07:37 PM	#1 (permalink)
Chippp Join Date: Apr 19 2001 Posts: 2,556 Rep Power: 8	To keep us all from looking dishonest we need to tell clients the redness and burning feeling they feel after tanning with a hot action lotion is NOT a sun burn cause from the "superhot" tanning lamps. That it is a reaction of the lotion its self. I have many clients coming from salons that did not receive this information, that they were incouraged to think it was from some new super lamp. When the clients use the lotion when not tanning as a moisturizer and get the hot red burning action they get an eye opener. amd feel mislead. COME ON SALONS.

01-13-2002, 07:59 PM	#2 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	Been there, doing that Chipster. Thanks for the encouragement.

01-13-2002, 08:10 PM	#3 (permalink)
Bronze Star Join Date: Apr 11 2001 Posts: 2,732 Rep Power: 8	Chippp I agree with you a hundred percent! When I first tried it thankfully my salon owner not only cautioned me, he wouldn't allow me to buy a high tingle. Which is a good thing because now I can't stand it. It frustrates me to no end when I'm at the gym (they have beds there) and I see a new client buying a very high tingle lotion for their first time tanning. I don't want to interfere with the gym's operations, but at the same point, as a person.... morally it's wrong to watch another person buy something that could really affect them and NOT say anything.

01-15-2002, 10:05 AM	#4 (permalink)
Juztice Join Date: Dec 15 2001 Posts: 12 Rep Power: 0	There is nothing worse than a salon that sells tingle without education.

01-15-2002, 05:42 PM	#5 (permalink)
Kimmee Join Date: Jan 10 2002 Posts: 426 Rep Power: 7	You are so right Chippp. I was given a high tingle lotion one time when I tanned.. and I had no idea what it was... just took the owners word for it and went to lay in the bed. I could not stand the heat. I had to rush out and practically bathe in their bathroom. Now I am sooo scared to try it again! I was at the Lotion 101 seminar this past weekend and applied a small amount to one part of my arm... and wow it it get hot and red fast. I can tell that I am not a tingle person... but am sure glad that I was able to be educated on it. This experience made me realize how important it is for me as an owner to know what lotions do what and the effects it may have with customers... I don't have to tell you that I never went back to that persons salon after that experience.

01-15-2002, 06:05 PM	#6 (permalink)
Chippp Join Date: Apr 19 2001 Posts: 2,556 Rep Power: 8	my sisters children come to the salon take the sample hot lotion and draw happy faces on ther arms with it......they get big red happy faces on their arms in minutes.

01-23-2002, 02:27 PM	#7 (permalink)
electriclizard Join Date: Jan 21 2002 Posts: 9 Rep Power: 0	As a lotion manufacturer one of our lines features two lotions. One has tingle and the other is the same lotion with no tingle. The nontingle is now outselling the tingle by a widening margin. The opposite of a year ago. Perhaps people are growing tired of the experience?

01-23-2002, 05:05 PM	#8 (permalink)
roger Join Date: Oct 22 2001 Posts: 145 Rep Power: 7	I agree that people are getting tired of the hot tingle. Lots of my clients are going to the cooling or normal lotions this year. I myself only use the tingles on cold days.

01-23-2002, 06:50 PM	#9 (permalink)
tangirl Join Date: Jul 6 2001 Posts: 2,184 Rep Power: 8	I always recommend that people try the tingle on their arm first. Just a little dab lets them know if this is something they can handle or not. I, personally, cannot stand tingle. But, I am starting to experiment and trying to broaden my horizons with these types of products. Education is what makes the difference between a salon and a great salon.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)