SunTouch

CHUNN · 10-22-2000, 04:33 PM

I contacted SunTouch to see if they want to help "SunTouch" users in this forum. We will see if they show up.Michael

MR.TANLINES · 10-22-2000, 11:29 PM

Ill speak to Adam tomorrow..from Suntouch

CHUNN · 10-23-2000, 11:49 PM

Any word from Adam? I sent a email inviting them a few days ago.Chunn------------------Michael Chunn - www.tantalk.com

MR.TANLINES · 10-24-2000, 05:44 AM

No I couldnt get a hold of him..Im going to try again today..

Rayztanning · 10-24-2000, 06:56 AM

Maybe they will do better here, than at Lonnie's place, two months, NOT ONE user question.

CHUNN · 10-30-2000, 10:34 PM

I went by the Suntouch booth while in Nashville and meet Adam. He and the owner Mr. Young didn't seem very enthusiastic at all. I will leave the "SunTouch" section up. I know some people use their software and may want to post a question.Michael

Tan Ya · 10-03-2001, 05:22 PM

My family owns three salons, and all use Suntouch. The software works fine for tanning clients but has a load of gliches in printing reports. In addition the customer service offered by Suntouch is non existant, they do not seem to care one way or another about the satisfaction of their customers. I would advise anyone against Suntouch.

pam · 11-03-2001, 06:12 AM

I have been using SunTouch for 1 1/2 years and have only had a few problems. We have upgraded twice. From what I have read other places all of the software programs seem to have their own set of problems. I'll stay with it because it seems like a nightmare to change over.

11-07-2001, 09:30 PM

Wow I have good luck with Suntouch customer service.They have spent alot of time with me trying to resolve a problem we were having,we ended up sending them a copy of our data base and they cleared the problem up.I cant say anything negative about the program-Yet.

Ginger · 11-08-2001, 10:29 AM

I've been using Suntouch for over a year now & I've never even had to call support (knock on wood) I tried several different salon software that was sent to me, & I liked the way Suntouch was set up & the ease of employees learning the basic things.

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10-22-2000, 04:33 PM	#1 (permalink)
CHUNN Police Department Join Date: Oct 17 2000 Location: Huntsville, AL Posts: 4,394 Blog Entries: 1 Rep Power: 9	I contacted SunTouch to see if they want to help "SunTouch" users in this forum. We will see if they show up.Michael

10-22-2000, 11:29 PM	#2 (permalink)
MR.TANLINES Join Date: Oct 17 2000 Posts: 38 Rep Power: 0	Ill speak to Adam tomorrow..from Suntouch

10-23-2000, 11:49 PM	#3 (permalink)
CHUNN Police Department Join Date: Oct 17 2000 Location: Huntsville, AL Posts: 4,394 Blog Entries: 1 Rep Power: 9	Any word from Adam? I sent a email inviting them a few days ago.Chunn------------------Michael Chunn - www.tantalk.com

10-24-2000, 05:44 AM	#4 (permalink)
MR.TANLINES Join Date: Oct 17 2000 Posts: 38 Rep Power: 0	No I couldnt get a hold of him..Im going to try again today..

10-24-2000, 06:56 AM	#5 (permalink)
Rayztanning Join Date: Jan 26 2000 Posts: 205 Rep Power: 0	Maybe they will do better here, than at Lonnie's place, two months, NOT ONE user question.

10-30-2000, 10:34 PM	#6 (permalink)
CHUNN Police Department Join Date: Oct 17 2000 Location: Huntsville, AL Posts: 4,394 Blog Entries: 1 Rep Power: 9	I went by the Suntouch booth while in Nashville and meet Adam. He and the owner Mr. Young didn't seem very enthusiastic at all. I will leave the "SunTouch" section up. I know some people use their software and may want to post a question.Michael

10-03-2001, 05:22 PM	#7 (permalink)
Tan Ya Join Date: Oct 3 2001 Posts: 1 Rep Power: 0	My family owns three salons, and all use Suntouch. The software works fine for tanning clients but has a load of gliches in printing reports. In addition the customer service offered by Suntouch is non existant, they do not seem to care one way or another about the satisfaction of their customers. I would advise anyone against Suntouch.

11-03-2001, 06:12 AM	#8 (permalink)
pam Police Department Join Date: Oct 29 2001 Location: USA Posts: 5,036 Rep Power: 9	I have been using SunTouch for 1 1/2 years and have only had a few problems. We have upgraded twice. From what I have read other places all of the software programs seem to have their own set of problems. I'll stay with it because it seems like a nightmare to change over.

11-07-2001, 09:30 PM	#9 (permalink)
Guest Posts: n/a	Wow I have good luck with Suntouch customer service.They have spent alot of time with me trying to resolve a problem we were having,we ended up sending them a copy of our data base and they cleared the problem up.I cant say anything negative about the program-Yet.

11-08-2001, 10:29 AM	#10 (permalink)
Ginger Join Date: Jan 27 2000 Posts: 589 Rep Power: 9	I've been using Suntouch for over a year now & I've never even had to call support (knock on wood) I tried several different salon software that was sent to me, & I liked the way Suntouch was set up & the ease of employees learning the basic things.

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