07-16-2015, 06:35 PM | #1 (permalink) |
Join Date: Jun 23 2009 Location: Northwest Age: 48
Posts: 40
Rep Power: 0 | Just venting. I am truly disappointed in some salons. I have a customer tanning in my high pressure bed who is going to be in a play soon. The play will be in another town about 2 hours from me. She will have to stay in this town for about 2 weeks before the play begins, so she asked if I could recommend a place for her to go. I called a place I thought had a bed like ours. I asked if they had said unit and how much it would be. She says one price if you do just the h.p unit or an extra $7 if you add the stand up first. What? I asked. She explains that this unit does not have any UVB, so unless you have a base tan already it won't do you any good. I tried to ask more questions, but she simply said, "there are only 2 of these beds in the whole state. They are rare and don't work like the rest." I recently found out two of my competitors that have 10 minute beds with h.p. facials are telling customers they are h.p. beds, and a guy who came in two days ago and asked to see my beds said it was silly that I offered Red Light because h.p. beds emit red light. I think I have heard it all now. |
07-17-2015, 09:20 AM | #2 (permalink) |
Join Date: Sep 20 2012 Location: Osceola, Iowa
Posts: 145
Rep Power: 12 | Re: Just venting. I have a hair salon that had two beds for quite some time and was the place to tan in town. What the community didn't know was that those beds were horrible but since they were the only game in town, that's where you'd go. Well I opened with 3 brand new Heartland beds and offer a beautiful setting and great customer service, yada yada. Well, I finally put their tanning out of business so they got rid of their beds. Well, a new hair stylist in that salon decided she needed to ad one so she bought used from someone in Minnesota. It was a Bravo. She advertised it as high pressure. I didn't get to worked up about it until I heard her radio ad. I debated but reached out to her on Facebook. I approached it as figuring she didn't realize her bed, with long fluorescent tubes, was not high pressure, but she argued about it. Anyway, we went round and round. Finally, the h.p. advertising stopped. It really is sad to know these things happen. I can't decide if these salon owners/workers are just that ignorant or if they knowingly lie to their customers. |
07-18-2015, 09:31 AM | #3 (permalink) |
Join Date: Nov 19 2010 Location: GA
Posts: 933
Rep Power: 14 | Re: Just venting. This has been an ongoing industry problem for years. I think it all generated from before HP was the 'thing'. Bed makers offered 'bigger' beds with HP facials, and thus the embellished marketing...on top of that, add some naive business owners: hair salon operators, video stores, laundromats, and even gas stations that once offered 'back room' tanning, and the uneducated population became more so. |
07-18-2015, 10:21 PM | #4 (permalink) |
Join Date: Aug 27 2013
Posts: 21
Rep Power: 0 | Re: Just venting. I hear this all the time as well. You do wonder if the salon/bed owners truly are just lying to the customer or really are that uninformed about the industry that they are in. Either way is no excuse.... |
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