1st New Competition - tanTALK

Three B's · 03-10-2015, 10:59 AM

I have owned a salon for 7 years now. Yesterday one of my customers came in to let me know she is opening a salon. She and her husband own a trucking business in North Dakota and they have money to loose. (her words) This will be the 1st new competitor I have had in the 7 years. I have watched 3 salons close and many hair salons get rid of their tanning equipment in the last 7 years. She plans on having 2 smaller beds, a stand up and the main focus being on Spray Tanning . This salon will be located in a well established hair salon.
She still has over $200 in tans at my shop and has sponsored a sporting event for one of my employees. Do I refund the money and send her on her way?

kookyguy · 03-10-2015, 11:07 AM

Why would you refund her money and send her on her way?

tikitan12 · 03-10-2015, 11:58 AM

i would ask for 200 in tans at her shop!

DH · 03-10-2015, 06:25 PM

Quote:

Originally Posted by Three B's

I have owned a salon for 7 years now. Yesterday one of my customers came in to let me know she is opening a salon. She and her husband own a trucking business in North Dakota and they have money to loose. (her words) This will be the 1st new competitor I have had in the 7 years. I have watched 3 salons close and many hair salons get rid of their tanning equipment in the last 7 years. She plans on having 2 smaller beds, a stand up and the main focus being on Spray Tanning . This salon will be located in a well established hair salon.
She still has over $200 in tans at my shop and has sponsored a sporting event for one of my employees. Do I refund the money and send her on her way?

This is not competition. This is a waste of time.

ljtan · 03-10-2015, 10:47 PM

Sounds to me like she wants to be upfront on what she's doing. I commend that.
Sure beats starting off as enemies.

parrot head · 03-11-2015, 06:06 AM

Quote:

Originally Posted by Three B's

I have owned a salon for 7 years now. Yesterday one of my customers came in to let me know she is opening a salon. She and her husband own a trucking business in North Dakota and they have money to loose. (her words) This will be the 1st new competitor I have had in the 7 years. I have watched 3 salons close and many hair salons get rid of their tanning equipment in the last 7 years. She plans on having 2 smaller beds, a stand up and the main focus being on Spray Tanning . This salon will be located in a well established hair salon.
She still has over $200 in tans at my shop and has sponsored a sporting event for one of my employees. Do I refund the money and send her on her way?

In a small town such as yours, You don't need enemies, keep her as a friend, she'll be back.

Black Sun · 03-11-2015, 06:38 AM

2 small beds, a standup, is not much 'comp'. Put it together in a hair salon, and it comes to be problematic for all parties involved...that, plus, in your own words; "I have watched 3 salons close and many hair salons get rid of their tanning equipment in the last 7 years" should tell you, this recipe won't cook.

I agree with Parrot. No need to make enemies, small towns can be very vocal. Last thing you want is to have rumors start in a hair salon about how 'unethical' you run your biz...in lieu of returning $200 in cash, perhaps give her some old lotion stock, or $200 worth of advice on 'salon ownership/operation'

Stay your course...you will survive this.

parrot head · 03-11-2015, 07:46 AM

$200 worth of advice would be worth thousands. Some advise to her would be, save your money on a tanning operation, and maybe open a ice cream shop.

JOHN @ URI · 03-11-2015, 08:06 AM

Quote:

2 small beds, a standup, is not much 'comp'. Put it together in a hair salon

That depends on what Three B's has for equipment....?

Competition is competition, good or bad, they will have a captive audience being in a hair salon that has existing clients.

kookyguy · 03-11-2015, 08:54 AM

Quote:

Originally Posted by JOHN @ URI

That depends on what Three B's has for equipment....?

Competition is competition, good or bad, they will have a captive audience being in a hair salon that has existing clients.

There will always be competition in any market.

03-10-2015, 11:07 AM	#2 (permalink)
kookyguy Join Date: Aug 22 2005 Posts: 770 Rep Power: 19	Re: 1st New Competition Why would you refund her money and send her on her way?

03-10-2015, 11:58 AM	#3 (permalink)
tikitan12 Join Date: Jul 25 2010 Location: Texas Posts: 83 Rep Power: 0	Re: 1st New Competition i would ask for 200 in tans at her shop!

03-10-2015, 10:47 PM	#5 (permalink)
ljtan Join Date: Jan 10 2005 Posts: 268 Rep Power: 20	Re: 1st New Competition Sounds to me like she wants to be upfront on what she's doing. I commend that. Sure beats starting off as enemies.

03-11-2015, 06:38 AM	#7 (permalink)
Black Sun Join Date: Nov 19 2010 Location: GA Posts: 933 Rep Power: 14	Re: 1st New Competition 2 small beds, a standup, is not much 'comp'. Put it together in a hair salon, and it comes to be problematic for all parties involved...that, plus, in your own words; "I have watched 3 salons close and *many hair salons get rid of their tanning equipment in the last 7 years*" should tell you, this recipe won't cook. I agree with Parrot. No need to make enemies, small towns can be very vocal. Last thing you want is to have rumors start in a hair salon about how 'unethical' you run your biz...in lieu of returning $200 in cash, perhaps give her some old lotion stock, or $200 worth of advice on 'salon ownership/operation' Stay your course...you will survive this.

03-11-2015, 07:46 AM	#8 (permalink)
parrot head Team TanTalk Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 82 Posts: 3,145 Rep Power: 22	Re: 1st New Competition $200 worth of advice would be worth thousands. Some advise to her would be, save your money on a tanning operation, and maybe open a ice cream shop.

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