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Old 07-02-2014, 11:44 AM   #1 (permalink)
 
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Rooms

What do you guys offer in your rooms? We offer goggles, mint, deodorant, towel and 3 stickers. What do you guys offer in your rooms?
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Old 07-02-2014, 01:07 PM   #2 (permalink)
 
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Re: Rooms

Towels, Mint, Stickers, and jolly ranchers are outside rooms in the lobby, Deodorant, and the towels are folded so there's a pocket which we slip a product placement card in whether it goes over product or a sale or just simply "like us on facebook" always something for the customer to look at and they generally take them home with them
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Old 07-08-2014, 09:21 AM   #3 (permalink)
 
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Re: Rooms

Towels, aerosol deodorant, baby wipes. In our bathroom we have moistures (we sell them in our store as well), and make-up remover wipes (from Costco). Neither item in the bathroom is used very often so we continue to leave it in there.
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Old 07-08-2014, 10:11 AM   #4 (permalink)
 
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Re: Rooms

Never put mirrors and other do dad's like wipes in a tanning room. Save that for the bathroom or have a powder area. If you are ever busy enough to need all of your rooms, mirrors will encourage primping; that will encourage people to stay in the rooms longer, which will cause you other problems including long wait times for customers.
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Old 07-08-2014, 06:40 PM   #5 (permalink)
 
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Re: Rooms

Quote:
Originally Posted by Dogfan View Post
Never put mirrors and other do dad's like wipes in a tanning room. Save that for the bathroom or have a powder area. If you are ever busy enough to need all of your rooms, mirrors will encourage primping; that will encourage people to stay in the rooms longer, which will cause you other problems including long wait times for customers.
Peach here you go again giving out crappy advice. I offer my clients a relaxing non fast paced experience. I even allow them 10 minutes on the 3a timer....plenty of time to undress and apply your favorite lotion or 2...after all, tanning is to be a relaxing experience. I've had plenty of comments about other salons only giving 3-5 minutes. Most take 3-4 minutes to get in, but at least they are not rushed and appreciate all the little extra's.
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Old 07-08-2014, 07:31 PM   #6 (permalink)
 
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Re: Rooms

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Originally Posted by sunrisetan View Post
Peach here you go again giving out crappy advice. I offer my clients a relaxing non fast paced experience. I even allow them 10 minutes on the 3a timer....plenty of time to undress and apply your favorite lotion or 2...after all, tanning is to be a relaxing experience. I've had plenty of comments about other salons only giving 3-5 minutes. Most take 3-4 minutes to get in, but at least they are not rushed and appreciate all the little extra's.
Sunrise, there you go again acting like every tanning salon and situation is like yours-newsflash ....it isn't. When you are tanning 250 people a day, you cannot let people camp out in your rooms. The waiting time that that would create would entice your customers to go elsewhere.

Sunrise, also notice that I make my point without getting personal...something you seem to have a hard time doing. Might want to practice up on that.
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Old 07-15-2014, 11:54 AM   #7 (permalink)
 
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Re: Rooms

It is good to see that so many of you are doing things in the tanning rooms that add to the tanning experience. That is good as long as it does not substantially increase the operating cost of each tan without increasing sales. One thing that may be getting overlooked is the importance of creating a buying environment.

How you set up your room can make each room a sales person. You should be marketing your services and products in each room. You should have at least 3 frames or areas that you can rotate advertising fliers. Having art or pictures on your walls that are unrelated to the product and services you sell is a common mistake.

What your tanners see on the walls of your salon can increase sales and prepare tanners to make purchases. This is just one of many things that must be considered for increasing sales.

Show more attention to what you sell than what you give away in the tanning rooms. There must be a balance.
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Old 07-16-2014, 12:50 AM   #8 (permalink)
 
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Re: Rooms

Peach why did you change your name?

Anyway our clients today are much different then our clients in the 80s,90s and 00s.
All retail merchants have discovered that the "experience" is a top factor in obtaining
and retaining clients.

I left out mirrors out of my rooms for over 20 years until I realized
how draconian this was. The clients are happier and happier clients
mean more repeat business from those clients.

We have a clothing hook, bench and a 10 inch android tablets in our
rooms for controlling the equipment and for communicating in a
personal and professional manner to all our clients. The tablet contents
are controlled from corporate so we have no logistical headaches
when changing our content :)
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Old 07-16-2014, 02:41 AM   #9 (permalink)
 
Join Date: Mar 18 2005
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Re: Rooms

Quote:
Originally Posted by Tony View Post
Peach why did you change your name?

Anyway our clients today are much different then our clients in the 80s,90s and 00s.
All retail merchants have discovered that the "experience" is a top factor in obtaining
and retaining clients.

I left out mirrors out of my rooms for over 20 years until I realized
how draconian this was. The clients are happier and happier clients
mean more repeat business from those clients.

We have a clothing hook, bench and a 10 inch android tablets in our
rooms for controlling the equipment and for communicating in a
personal and professional manner to all our clients. The tablet contents
are controlled from corporate so we have no logistical headaches
when changing our content :)
Ah yes, selling the "experience". How about selling them the experience of laying down when they tan?
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Old 07-16-2014, 08:16 AM   #10 (permalink)
 
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Re: Rooms

Quote:
Originally Posted by Dogfan View Post
Ah yes, selling the "experience". How about selling them the experience of laying down when they tan?
There's differing ways of setting up a tanning salon. Tony's way works for him. Seems it works for his following of clients as well. Quite possibly since it's so cheap. I will attest, he builds beautiful salons. I butt heads with tony at times, but again, his salons are nice. I especially like the way his lobbies are separate from the back tanning area. Separate a/c....keeps his lobbies nice and quiet.

It's not the "experience" I'd prefer, but, it's not about me. I prefer lay down HP. I wouldn't be a client to a stand up only salon, however I understand the draw of cheap tanning, even if done in a stand up.
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