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Old 07-17-2014, 11:43 AM   #21 (permalink)
 
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Re: Rooms

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Originally Posted by tanu01 View Post
I have always done 10 min prep time
For 3-4 months (prime critical time), getting folks in and out of your rooms is critical (for me). If you have 15-20 people waiting to tan in those months, they may become dissatisfied and not continue with their package. I have a 20 room salon, and we have multiple levels of beds, so if someone is primping in the level 4 room (reapplying make-up, lotion etc.) and I have 4 people waiting for that level 4 bed, I have a problem. Why buy the most expensive package in the store if you have to wait 30 minutes or more to tan every day? Not good customer service. We have a powder room area and a bathroom if needed.
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Old 07-17-2014, 12:33 PM   #22 (permalink)
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Re: Rooms

I think 10 minutes might be a little much, but I think increasing my time from 3 to 5 minutes isn't going to effect this salon, and cause customers to wait for someone to get out of a room. I only wish this was a problem I could have. I just changed it 5 minutes.
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Old 07-17-2014, 01:20 PM   #23 (permalink)
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Re: Rooms

Some times you people are afraid to look around the door...............

Very seldom does one use the whole 10 min. normally 5 to 7
Not forceing a customer to break their neck to get innto the bed on time IS customer service.
The extra time is also more cool down time for your bed
Extra time is also more time for you to treat a customer nice, instead of you gotta go
your bed is running.
A little extra wait is also more selling time
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Old 07-17-2014, 01:53 PM   #24 (permalink)
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Re: Rooms

^^^I completely know what you are saying. You might be the only salon in the nation that gives 10 minutes prep.
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Old 07-17-2014, 03:12 PM   #25 (permalink)
 
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Re: Rooms

Quote:
Originally Posted by tanu01 View Post
Some times you people are afraid to look around the door...............

Very seldom does one use the whole 10 min. normally 5 to 7
Not forceing a customer to break their neck to get innto the bed on time IS customer service.
The extra time is also more cool down time for your bed
Extra time is also more time for you to treat a customer nice, instead of you gotta go
your bed is running.
A little extra wait is also more selling time
You can increase or decrease your time between sessions all you want but You are forgetting that time is a finite item. (Only 24 hours or 1440
minutes in a day).
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Old 07-17-2014, 06:38 PM   #26 (permalink)
 
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Re: Rooms

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Originally Posted by parrot head View Post
^^^I completely know what you are saying. You might be the only salon in the nation that gives 10 minutes prep.
I give 10 minutes and never have problems...tanning is a relaxing experience...any new person being shown in, always makes a positive comment for us, negative comment about where they used to tan. :)
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Old 07-17-2014, 06:39 PM   #27 (permalink)
 
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Re: Rooms

Ps. Made $1200 yesterday, not rushing just 44 people.
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Old 07-17-2014, 08:13 PM   #28 (permalink)
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Re: Rooms

^^^^I did $120, and had 9 customers. My customers weren't rushed either. lol

Last edited by parrot head; 07-17-2014 at 08:14 PM. Reason: add
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Old 07-18-2014, 09:55 PM   #29 (permalink)
 
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Re: Rooms

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Originally Posted by Dogfan View Post
I didn't mean to "disrupt " this thread. I don't know much about Zoom or Hollywood Tan; however, I do know a lot about tanning salons and the Tanning business.

All I said was that your basic business model was not new; I stand behind that; eft's are not new, I stand behind that, tech gadgets like ipads are not new, websites are not new, standups are not new , cheap prices are not new........
and your useless and inaccurate comments are not new!
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Old 07-18-2014, 10:37 PM   #30 (permalink)
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Re: Rooms

............and here we go again.
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