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Old 02-13-2014, 10:31 AM   #1 (permalink)
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Clueless employees

My salon is now spray tanning only yet I do traditional tanning (UV) myself. I call a salon down the street from me and ask what HP they are running at that location (they have 3).

Her: “Um…. Well… we have mega, super and (I don’t even recall the last one).

Me: Well I guess what I am asking is what brand of HP do you offer at that location.

Her: Um… let me go look at it... we have the Ovation 6400.

Me: I am looking for the type that has just blue lights (make this as simple as I can)

Her: Ohhhh…. We do not have one of those here, just at our XXX location.



Side note: This salon of their 3 is on the “rich” side of town; why would they not have their top equipment over here too?

I might just buy that other salon that I mentioned in another thread and get back into UV after all.
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Old 02-13-2014, 11:05 AM   #2 (permalink)
 
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Re: Clueless employees

What's sad is I quickly looked at where you are from...whew...not my salon! Ha!
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Old 02-13-2014, 11:06 AM   #3 (permalink)
 
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Re: Clueless employees

How is spray only working for you? Would love to check out your model. Do you have a website?
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Old 02-13-2014, 11:08 AM   #4 (permalink)
 
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Re: Clueless employees

And really, for the masses out there tanning, they are clueless too. It's all "tanning" which is why some salons cannot "sell" HP. It's ongoing education.
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Old 02-13-2014, 12:47 PM   #5 (permalink)
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Re: Clueless employees

Very true Sunrise tan, I am not a typical tanner. I am also not "that guy”; when I come in. I tend to play dumb, I just needed a quick HP visit and did not want to drive to the other side of town.

My model is very similar to Rick’s Shine concept, although I did not even know about his set up when I did mine; it's kind of weird how comparable they are. He is much bigger... obviously

I do think my EFT set up is better. I change a few things last quarter to drive my average price per tan up.

It has been great, last peak season I was at 110%-120% capacity; this year will be a big issue.

I was in the process of getting bought out, but I think the buyer was unable to get funded. So I am behind the ball on expanding this year; but will open another location this year or expand… Unless Rick buys me out (Crickets).

My website is ugly, my mobile site is better. So try to view it on a cell or pad, it will convert automatically.

I have new site built, but not up yet. Odd thing is, my older site was freakin’ awesome ($9,000 awesome, with a virtual I-pod and all); positive reviews from web developers everywhere but delivered almost no return. This ugly site delivers over 600 new clients a year. It SEOs better
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