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09-12-2013, 08:46 PM
| #1 (permalink) |
| Join Date: Jul 13 2013 Location: 27215
Posts: 3
Rep Power: 0  |  Helios 11 question We recently added a Tmax Manager Pro and linked it with Helios 11 software so the software controls the beds. However, 2 x of out beds (#11 & #12) are not addressed by the Tmax, therefore we use a separate timer to control them. When we try to put someone in bed #11 or #12 since the Tmax timer does not recognize the beds being connected, Helios will not allow us to set someone in the bed. This creates a problem when tracking minutes, etc. Does anyone know a solution ? Thx |
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09-15-2013, 10:22 AM
| #2 (permalink) | |
 Join Date: Jul 6 2013 Location: Michigan
Posts: 34
Rep Power: 0 | Re: Helios 11 question Quote:
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09-15-2013, 12:21 PM
| #3 (permalink) |
| "The Man"  Join Date: Mar 4 2003 Location: ohio
Posts: 4,015
Rep Power: 23 | Re: Helios 11 question You need to re-adress the beds. You will need to disconnect the beds from the t-max, kill power to the bed, turn back on and adress to proper number. Plug the t max wires back into the bed. Turn the t max off and back on and when it re-scans the beds it will pick up the newly adresed beds. |
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