Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > General Tanning Industry Discussions

General Tanning Industry Discussions Tanning Salon Owners and Professionals in The Tanning Industry Discuss a wide Variety of Topics.

Reply
 
LinkBack Thread Tools
Old 05-14-2013, 10:30 AM   #1 (permalink)
Team TanTalk
 
House of Tan's Avatar
 
Join Date: Oct 21 2003
Location: The Fort
Posts: 942
Rep Power: 19 House of Tan has a spectacular aura about House of Tan has a spectacular aura about
“Priceless” customer service

So I made an order from a large distributor that I do not normally use. I ordered some disinfectant & some towels. The order comes in with only half of one type of the towels and 30% of them that did arrive were rejects that were not in the original plastic (like they had already been returned once). On top of that the disinfectant was not the one I ordered.

I e-mail and they quickly responded that the ½ of towels were back ordered and that they would also get some more coming my way to replace the rejects. They were also on the ball to replace the disinfectant as well, but it has yet to come, although the invoice arrived today (with the wrong disinfectant listed, I guess we’ll see when it gets here) and 3 t-shirts as a gift from my troubles.

I only do spray tanning and do not sell tanning lotion (these are tanning lotion shirts), the 3 shirts they sent are all girl/women sizes and not exactly my style.

I do have a sense of humor however and I will not name the distributor since we all have bad days… at least they are trying to get it fixed. So if my rep from this distributor is on here (I think you are), you will get a kick out of this pic. Have a great week people


__________________
Startbucks
House of Tan is offline   Reply With Quote
Old 06-05-2013, 06:45 AM   #2 (permalink)
 
Join Date: Aug 13 2010
Location: CT
Posts: 90
Rep Power: 0 davidjsmithct is on a distinguished road
Re: “Priceless” customer service

nice shirt !
davidjsmithct is offline   Reply With Quote
Old 06-05-2013, 08:33 AM   #3 (permalink)
Team TanTalk
 
House of Tan's Avatar
 
Join Date: Oct 21 2003
Location: The Fort
Posts: 942
Rep Power: 19 House of Tan has a spectacular aura about House of Tan has a spectacular aura about
Re: “Priceless” customer service

I wear it all the time
__________________
Startbucks
House of Tan is offline   Reply With Quote
Old 06-05-2013, 10:03 AM   #4 (permalink)
Lamp Geek
 
JOHN @ URI's Avatar
 
Join Date: Dec 21 2001
Location: Cleveland, Ohio
Posts: 1,913
Rep Power: 21 JOHN @ URI has a spectacular aura about JOHN @ URI has a spectacular aura about
Re: “Priceless” customer service

You'll be happy to know you can buy that lotion on Ebay, even though it was discontinued about 3 years ago!
Priceless by Swedish Beauty
__________________
JOHN @ URI is offline   Reply With Quote
Old 06-10-2013, 04:06 PM   #5 (permalink)
 
engfant's Avatar
 
Join Date: May 20 2003
Posts: 9,301
Rep Power: 28 engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute engfant has a reputation beyond repute
Re: “Priceless” customer service

nice cans!
engfant is offline   Reply With Quote
Old 06-10-2013, 06:34 PM   #6 (permalink)
Team TanTalk
 
House of Tan's Avatar
 
Join Date: Oct 21 2003
Location: The Fort
Posts: 942
Rep Power: 19 House of Tan has a spectacular aura about House of Tan has a spectacular aura about
Re: “Priceless” customer service

Thank you; my nips were at full attention, it was cold
__________________
Startbucks
House of Tan is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sjolie customer service! Panache_tan Sunless 10 10-23-2011 09:40 PM
forever tan/ customer service Bronzingrm Tanning Salon Management 3 09-19-2005 02:36 AM
Customer Service DWhite6872 New To The Tanning Business 8 06-05-2005 01:25 PM
customer service and performance tropicalislandgirl General Tanning Industry Discussions 3 05-18-2005 06:38 PM


All times are GMT -5. The time now is 08:06 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!