Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > General Tanning Industry Discussions

General Tanning Industry Discussions Tanning Salon Owners and Professionals in The Tanning Industry Discuss a wide Variety of Topics.

Reply
 
LinkBack Thread Tools
Old 02-20-2013, 02:45 PM   #1 (permalink)
 
Join Date: Oct 5 2004
Location: Colorado, Pueblo
Age: 54
Posts: 16
Rep Power: 0 thazy2 is on a distinguished road
Another Helios? Input?

What are my options? Any input would be a greatly appreciated. Need to stop service agreement due to slowing business on our small salon. We are currently using version 11. and have no intention to upgrade. Tech support has not been utilized for many years. I was told to send the dongle back or they will not stop the $80 per month EFT. The tech will not disclose how much they will charge if the dongle was not returned.


thank you kindly..........
thazy2 is offline   Reply With Quote
Old 02-20-2013, 08:11 PM   #2 (permalink)
I vote for DERF!
 
unity's Avatar
 
Join Date: Jan 6 2004
Location: Midwest-ish
Posts: 4,400
Rep Power: 22 unity is just really nice unity is just really nice unity is just really nice unity is just really nice unity is just really nice
Re: Another Helios? Input?

Really? They require you return it to stop support now? Thats BS. I might have a dongle laying around here somewhere....
__________________
OMG! I made a post! :)
unity is offline   Reply With Quote
Old 02-21-2013, 11:15 AM   #3 (permalink)
 
Join Date: Oct 5 2004
Location: Colorado, Pueblo
Age: 54
Posts: 16
Rep Power: 0 thazy2 is on a distinguished road
Re: Another Helios? Input?

Quote:
Originally Posted by unity View Post
Really? They require you return it to stop support now? Thats BS. I might have a dongle laying around here somewhere....

Lets talk....

The contract says cancellation is an option with just a letter. No return of any device is stated.
Attached Images
File Type: jpg IMG_3367.jpg (96.6 KB, 6 views)
thazy2 is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
I Need Your Input Sidney UV-Free Sunless 6 01-24-2006 10:59 AM
some input, please eloi General Tanning Industry Discussions 9 12-03-2005 01:12 PM
Input please coinralph General Tanning Industry Discussions 2 01-28-2004 08:19 AM
I need your input JohnnyD General Tanning Industry Discussions 8 06-04-2001 10:11 PM


All times are GMT -5. The time now is 07:22 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!