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Old 11-01-2008, 10:10 AM   #1 (permalink)
 
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Question Zoe International?????

I am having problems with this distributor. I ordered some bulbs from them but they were the wrong ones for my beds and didn work. I called a few times to return them and no one wanted to speak to me.
After a few month i decided to pay for my own shipping and ship them back. I paid close to $1000 for them and wanted my money back. At first they gave me a run around. Everytime i would call they would say the person who deals with returns not in, then it was that the person who deals with this no longer works there, then it was that the manager is not in and so on. This is 8 months pass now and all they did is shipped me some lotions for $400 and still owe me $600 Now they are saying they no longer want to carry lotions so they are getting rid of most. THey were going to fax me a list of what they have and still nothing. NO FAX, NO MONEY ans NO LOTIONS THis is so ridiculous and im ready to take them to court? Does anyone ever order anything from them or had any problems? I need advice
Thank you
Desperate
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Old 11-01-2008, 12:28 PM   #2 (permalink)
I vote for DERF!
 
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Re: Zoe International?????

Have not heard of them.

Maybe you can hire Gidget to write up a small claims threat letter. Make sure you have record of every time you called them, just to be safe. Keep all invoices, etc.
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Old 11-02-2008, 07:07 AM   #3 (permalink)
Who The **** is Derf?
 
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Re: Zoe International?????

Mori is the one that owns the company. Have you called and asked for him?
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Old 11-02-2008, 07:13 AM   #4 (permalink)
I love Derf!!
 
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Re: Zoe International?????

Good luck, I dealt with them some years ago, the girls that worked for him at the time were great, him? not so great...lol
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Old 11-02-2008, 09:35 AM   #5 (permalink)
I'm Banned
 
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Re: Zoe International?????

mrsbronze, send me your infos by pm and I will draw a letter of demand for you.
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Old 11-02-2008, 05:32 PM   #6 (permalink)
 
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Re: Zoe International?????

i called and yes asked for Mori hes never available or just refuses to talk to me
Gidget what info do you exactly need? invoices ? pls let me know i also added you on msn so maybe we can chat there
thank you
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Old 11-02-2008, 08:01 PM   #7 (permalink)
Who The **** is Derf?
 
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Re: Zoe International?????

yep, he's an azz
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Old 11-04-2008, 03:37 PM   #8 (permalink)
Don't you dare!
 
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Re: Zoe International?????

How did you pay?
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Old 11-05-2008, 07:47 PM   #9 (permalink)
 
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Re: Zoe International?????

check
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Old 11-16-2008, 05:11 PM   #10 (permalink)
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Cool Re: Zoe International?????

We are in Halifax and have stopped dealing with Zoe. We never got the product we asked for and paid for. They would randomly send us replacement lotions of their choice. Our last order (which was a credit we had with them for overcharging us and not sending lotions) with Zoe was 'on its way' for 2 & 1/2 months. We continually got 'the run around'. I wish you luck getting your money back!!
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