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Old 03-12-2007, 09:43 PM   #1 (permalink)
 
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Need help with Suntouch

Hey can anyone help! we have suntouch and recently had some memory issues. After correcting those we still have an issue. When ever my girls try to tender a transaction in the register it justs hangs for a terminally long period of time. It will eventually return but usually they are to busy to wait and so they reboot.

It happens every single time and seems to be the only function that does this, anyone got any ideas?

Thank you
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Old 03-12-2007, 09:51 PM   #2 (permalink)
 
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Re: Need help with Suntouch

Is there paper in the receipt printer? If not, it will hang up.
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Old 03-13-2007, 01:03 AM   #3 (permalink)
 
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Re: Need help with Suntouch

we dont use the receipt printer because that makes it crash, but thaks anything else?
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Old 03-13-2007, 05:13 AM   #4 (permalink)
 
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Re: Need help with Suntouch

When's the last time you rebuilt the database?
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