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Old 12-13-2006, 12:44 PM   #1 (permalink)
 
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Sundash r32p Locked Out PLEASE HELP!

I recently purchased a sundash r32p tanning bed from a salon that went out of business. Got it home hooked it up and It will not operate. When I turn the breaker on I get a L17 flash on the rail timer and then it goes to 00:00 . Thats all it will do, I cannot operate it from the rail timer. I called sundash and they said that im "locked out" and i would need to hook it back up to the salons remote timer to unlock it. But the salon was 200min away and they are no longer there. Is there anything i can do or do i have a used POS in my basement. any info would be greatly apreciated!!!!
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Old 12-13-2006, 12:52 PM   #2 (permalink)
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Re: Sundash r32p Locked Out PLEASE HELP!

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Old 12-13-2006, 01:04 PM   #3 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

You can puchase a remote timer but it should be able to be reprogramed to work on stand alone. I'm very surprised that Ergoline/Sundash couldn't talk you through it. Under the left side of the bottom of the bed, do you have (3) blank phone jacks? Let me know and I will try to talk you through a few things.
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Old 12-13-2006, 01:08 PM   #4 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

sundash tans well- i hope u get this issue resolved!!
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Old 12-13-2006, 01:47 PM   #5 (permalink)
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Re: Sundash r32p Locked Out PLEASE HELP!

Are you sure you called sun ergolin 800 643 0086. I am also surprised that they could not help you.
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Old 12-13-2006, 02:18 PM   #6 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

Wow thank you all for such quick replies! Yes i called that # and they said i would have to replace the board, or i would need to have it hooked up to the exact timer that it was hooked to to unlock it.. I too was suprised there wasnt something that could be done on my end to reset it. Ok I removed the cpu board under the head of the unit. It has 3 phone jacks and the board has 1996 sun006 printed on it. aslo there is a sticker with a serial # and 10 minute printed on it. I hope this helps and any info is greatly apreciated! thank you
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Old 12-13-2006, 04:43 PM   #7 (permalink)
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Re: Sundash r32p Locked Out PLEASE HELP!

Gotta be honest - i never heard of this before. The boards can be programmed through the timer on the bed.
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Old 12-13-2006, 05:41 PM   #8 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

If you have an owners manual use it for instructions to change the tpi parameter (26 i think) on the timer from 1 to zero. Else download timer programing instructions from the sun website. tpi parameter on 1 locks outs keypad. Really is simple.
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Old 12-13-2006, 07:33 PM   #9 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

You bet.
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Old 12-13-2006, 07:58 PM   #10 (permalink)
 
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Re: Sundash r32p Locked Out PLEASE HELP!

http://support.jkamerica.com/cgi-bin...ted=1077843151
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