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Old 05-15-2006, 08:23 PM   #21 (permalink)
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Re: Video says it all

Quote:
Originally Posted by caribbeansun01
Kinda the same thing there. Our gift cards aren't any good until they're activated through our credit card machine.
Where do you get the cards from and are they compatible with any CC reader?
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Old 05-16-2006, 11:51 AM   #22 (permalink)
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Re: Video says it all

What will you do if someone besides the person that stole it tries to use it? For example, if the stealer gave it as a gift to a friend? How embarrassing!!
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Old 05-16-2006, 11:57 AM   #23 (permalink)
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Re: Video says it all

The one lady came in late last night. I said nothing. I am going to be a possum and wait to see if what they do before I say anything. More dramatic that way I think.
Sandigirl, they don't have anything on the back I write on a sticker and place it on the back myself with my signature on it. And then I log the card in my trusty little book and wait for the redemtion.
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Old 05-16-2006, 01:35 PM   #24 (permalink)
 
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Re: Video says it all

Man how I wish I could be a bug on the wall to see this one go down.
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Old 05-16-2006, 02:41 PM   #25 (permalink)
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Re: Video says it all

be aware this could take a couple weeks. But I too can hardly wait to see what they do.
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Old 05-16-2006, 11:30 PM   #26 (permalink)
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Re: Video says it all

Sandi- Our gift cards were available to us through Lynk. I'm not sure about some of the other specifics you're asking about though?? You may want to go on their web site and search.
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Old 05-17-2006, 02:04 AM   #27 (permalink)
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Re: Video says it all

Lookit - why did this happen in the first place? Poor operations managemnt. (Sorry pal, but you only have yourself to blame. In the corps we had a saying: "A locked locker keeps honest Marines honest." It was a target of opportunity. How many salon owners out there would pay for security consulting? I'm talking grounds, employees, etc?
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Old 05-17-2006, 09:19 AM   #28 (permalink)
 
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Re: Video says it all

Reading this thread, I started thinking about the best business way to handle this situation. You really do not want to loose a couple of customers, given the benefit of doubt lets say they thought it was just a card made available to them and picked it up. Regardless it would be much better to simply point out to each of these individuals that you had new gift cards for sale, and that they were of no value unless you activated them. Probably they would just throw away the card which is worth nothing, you would keep a good customer, and all is well that ends well. The police would do absolutely nothing anyway, you would loose business, make enemies, gain nothing. I always try to think business first, ego last.
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