05-12-2006, 10:50 AM | #1 (permalink) |
Join Date: Dec 20 2005 Location: Southbury
Posts: 17
Rep Power: 0 | Hanging Out Everytime I hire a new worker I let them know that I do not want any boyfriends or girlfriends hanging out to chat. The problem is I have a worker who's mother always hangs out at the salon when she works. I even had some customers tell me she is always around. I was just wondering if anybody had the same problem and what you did about it or what would you do if you were in that situation. |
05-12-2006, 11:24 AM | #6 (permalink) |
Join Date: Jan 6 2006 Location: Central Park Ave
Posts: 330
Rep Power: 20 | Re: Hanging Out I have the same problem with my father.... I'm starting to let hanging out slide a little bit on account of it being good for buisness. I'm here so I can say enough is enough get to work. I think you should do a spot check. Don't go in, but if you detect here mother there give some task she wouldn't normally have to do like cleaning something. Then you have an idea of what time the mother is there. Call around that time everytime she works and have do something to earn her keep.
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05-12-2006, 11:33 AM | #7 (permalink) |
I love Derf!! Join Date: Feb 21 2005 Location: NEw York Age: 47
Posts: 1,035
Rep Power: 27 | Re: Hanging Out ok this seems to be an ongoing problem.. have you ever done a surpise stop in.. this worked great for me.. Clients do not like to see that
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05-12-2006, 01:46 PM | #8 (permalink) |
Join Date: Mar 12 2006 Location: Washington
Posts: 167
Rep Power: 20 | Re: Hanging Out treat the mother hanging out the same way as a boyfriend/girlfriend.... I don't specify when i hire someone... we say that you can not have any friends or family members visiting you at the salon while you are working... that is a good way to put it. I would probably just talk to the girl and let her know that she needs to ask her mom to chat less |
05-12-2006, 02:16 PM | #9 (permalink) |
Join Date: Feb 1 2006 Location: Tennessee Age: 62
Posts: 2,077
Rep Power: 103 | Re: Hanging Out I have had some kids that hung around that I encouraged to stay. If I have young girls closing at night, I feel that it is safer to have an extra person there. Also, some actually help the worker clean and vacuum. I may give them a free session occasionally. If it gets out of hand with people visiting and not getting the work done, that is different.
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05-12-2006, 03:11 PM | #10 (permalink) |
Tan Talk Industry Pro member Join Date: Nov 14 2003 Location: CALIFORNIA Age: 65
Posts: 3,455
Rep Power: 24 | Re: Hanging Out This is a problem I have had, boyfriend at the controls , friends & family hanging out so this is how I have stopped it . At the time of hire they must sign the " Aloha Tan Policies " The first one says that there is " a 5 minute friend & family rule and no one is to hang out at the salon...this is cause for atomatic write up and or dismissal". Secondly my regulars have my cell phone # and I personaly do regular checks , plus I send in a few customers at random. |
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