Expiration on packages - tanTALK

tanheather34 · 01-30-2006, 03:38 PM

Do most of you have expirations on your tanning packages? My competition has an exp. of 6 months and I have had some new customers come in complaining about that.

glowtanning530 · 01-30-2006, 03:58 PM

I obviously have a exp. date on a month unlimited or two week, but I called consumer affairs before I bought my business and inquired about exp dates on prepaid packages example, 10 tans for $ or 200 min for $, and they informed me that I could not expire the package. I could expire the offer like you have till Feb 1st to buy at this price. That the prepaid tans were considered a gift certificate for that person. There is one other way my lawyer said I could get around it. That I could post that after 6 months one tan a month will be removed from the account for "maintaince". Because you are having to maintain their records. The prev. owner exp. prepaid packages and got into some trouble. So I made mine no exp. It has worked out ok, most people really use them up quick. The vacationers really like it cuz they can maintain their tan when they get back. I also let family members share the prepaid packages either way I am getting my money, no matter who uses it, as long as the purchaser has given permission. So far no problems. But I am curious how others approach this issue.

caribbean tan man · 01-30-2006, 04:02 PM

i htink alot of salons have 1 year or no expiration! im not to familiar with consumer affairs but i think if you have them sign a contract that states packages expire in xx time thats ok! but whoknows 4 sure

totaleclipse1 · 01-30-2006, 04:44 PM

we have 1 year expiration date on session pkgs... after that the system will automically delete the pkg..

nailartist710 · 01-30-2006, 04:47 PM

On the form that I have new clients fill out, it states on there that all packages expire 1 year from the date of purchase. (Except of course the monthly packages.) So, everyone knows that they only have 1 year.

I have a program that i click on a button everyday and it tells me whose packages are about to expire within the next 30 days. I then send them a letter and let them know when thier package expires and how many they have left. It works really good cause they all comment about how they loved to receive the letter as a reminder and they buy another package.

glowtanning530 · 01-30-2006, 04:53 PM

No doubt Tanman
every state is different too, you can call consumer affairs and check it out.

bronzeman11 · 01-30-2006, 05:24 PM

1 Year on sessions, computer then automatically takes away. To be honest in most cases we will add them back and use the oppty. to remind the dummies of our policy. It is on the client info sheet that they sign and on almost all of our printed material but.........

clubtan1 · 01-30-2006, 05:52 PM

We have a sign and the form that everyone must sign clearly states that all discounted packages have an expiration date. That's why they're getting it at a discount. It's called "Terms Of Purchase". However, if anyone pays full price, they don't expire. We do offer people who have expired tans, that if they buy at least the same package again, we will add back the expired ones.

glowtanning530 · 01-30-2006, 06:02 PM

Thats a really good idea club tan I think i might do that.

safaritazn · 01-30-2006, 06:31 PM

1 year here

01-30-2006, 03:38 PM	#1 (permalink)
tanheather34 Join Date: Jun 20 2005 Location: West Virginia Posts: 142 Rep Power: 19	Expiration on packages Do most of you have expirations on your tanning packages? My competition has an exp. of 6 months and I have had some new customers come in complaining about that.

01-30-2006, 03:58 PM	#2 (permalink)
glowtanning530 Join Date: Jan 20 2006 Location: folding towels, cleaning beds, ordering lotions, fixing beds, etc. etc. etc. etc. etc. Age: 43 Posts: 1,219 Rep Power: 130	Re: Expiration on packages I obviously have a exp. date on a month unlimited or two week, but I called consumer affairs before I bought my business and inquired about exp dates on prepaid packages example, 10 tans for $ or 200 min for $, and they informed me that I could not expire the package. I could expire the offer like you have till Feb 1st to buy at this price. That the prepaid tans were considered a gift certificate for that person. There is one other way my lawyer said I could get around it. That I could post that after 6 months one tan a month will be removed from the account for "maintaince". Because you are having to maintain their records. The prev. owner exp. prepaid packages and got into some trouble. So I made mine no exp. It has worked out ok, most people really use them up quick. The vacationers really like it cuz they can maintain their tan when they get back. I also let family members share the prepaid packages either way I am getting my money, no matter who uses it, as long as the purchaser has given permission. So far no problems. But I am curious how others approach this issue.

01-30-2006, 04:02 PM	#3 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 48 Posts: 3,632 Rep Power: 46	Re: Expiration on packages i htink alot of salons have 1 year or no expiration! im not to familiar with consumer affairs but i think if you have them sign a contract that states packages expire in xx time thats ok! but whoknows 4 sure __________________ someone PM me when a good tanning topic is posted. :lol:

01-30-2006, 04:44 PM	#4 (permalink)
totaleclipse1 I love Derf!! Join Date: Feb 21 2005 Location: NEw York Age: 47 Posts: 1,035 Rep Power: 27	Re: Expiration on packages we have 1 year expiration date on session pkgs... after that the system will automically delete the pkg.. __________________ OFFICIALLY MRS. V !! HOLLA!

01-30-2006, 04:47 PM	#5 (permalink)
nailartist710 Join Date: Jun 16 2005 Location: Pittsburgh Posts: 170 Rep Power: 19	Re: Expiration on packages On the form that I have new clients fill out, it states on there that all packages expire 1 year from the date of purchase. (Except of course the monthly packages.) So, everyone knows that they only have 1 year. I have a program that i click on a button everyday and it tells me whose packages are about to expire within the next 30 days. I then send them a letter and let them know when thier package expires and how many they have left. It works really good cause they all comment about how they loved to receive the letter as a reminder and they buy another package. __________________

01-30-2006, 04:53 PM	#6 (permalink)
glowtanning530 Join Date: Jan 20 2006 Location: folding towels, cleaning beds, ordering lotions, fixing beds, etc. etc. etc. etc. etc. Age: 43 Posts: 1,219 Rep Power: 130	Re: Expiration on packages No doubt Tanman every state is different too, you can call consumer affairs and check it out.

01-30-2006, 05:24 PM	#7 (permalink)
bronzeman11 Join Date: Oct 9 2004 Location: South Brunswick,N.J. Age: 65 Posts: 1,416 Rep Power: 52	Re: Expiration on packages 1 Year on sessions, computer then automatically takes away. To be honest in most cases we will add them back and use the oppty. to remind the dummies of our policy. It is on the client info sheet that they sign and on almost all of our printed material but.........

01-30-2006, 05:52 PM	#8 (permalink)
clubtan1 Join Date: Jan 31 2005 Posts: 2,114 Rep Power: 57	Re: Expiration on packages We have a sign and the form that everyone must sign clearly states that all discounted packages have an expiration date. That's why they're getting it at a discount. It's called "Terms Of Purchase". However, if anyone pays full price, they don't expire. We do offer people who have expired tans, that if they buy at least the same package again, we will add back the expired ones.

01-30-2006, 06:02 PM	#9 (permalink)
glowtanning530 Join Date: Jan 20 2006 Location: folding towels, cleaning beds, ordering lotions, fixing beds, etc. etc. etc. etc. etc. Age: 43 Posts: 1,219 Rep Power: 130	Re: Expiration on packages Thats a really good idea club tan I think i might do that.

01-30-2006, 06:31 PM	#10 (permalink)
safaritazn Join Date: Aug 3 2005 Location: Mahopac, NY Age: 54 Posts: 190 Rep Power: 22	Re: Expiration on packages 1 year here

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