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Old 01-29-2006, 04:56 PM   #1 (permalink)
 
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Question LOOKS

HELLO EVERYONE,THIS IS MY FIRST POST...IM OPENING A NEW SALON IN FEB.AND AM VERY EXCITED!!!EXCEPT FOR ONE THING I HAVE A FRIEND WHO BOUGHT AN EXSISTING SALON LAST YEAR.SHE ALWAYS HAS SOMETHING NEGATIVE TO SAY......SHE SAYS IM PUTTING TO MUCH INTO IT AND PEOPLE DONT CARE WHAT IT LOOKS LIKE AS LONG AS ITS CLEAN,I ON THE OTHER HAND DO NOT BELIEVE THIS.I BELIEVE THAT PEOPLE MAKE A JUDGEMENT ON HOW A PLACE LOOKS WITHIN PROBEBLY ABOUT 10 SECONDS WHAT DO YOU ALL THINK?
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Old 01-29-2006, 05:06 PM   #2 (permalink)
 
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Re: LOOKS

I know that my customers not only enjoy my salon because it is so clean that you can eat off the floor if you want, they are always complimenting me on the decor and especially the color scheme on the walls and such. So my vote is yes, they look for other things other than cleanliness of a salon.
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Old 01-29-2006, 05:06 PM   #3 (permalink)
 
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Re: LOOKS

The WOW appeal is always good, I put a lot of $$$ in the appearance, but it is all about what you can effectively afford. Your freind is likely intimated and/or jealous... Do what YOU want, AND keep it more than CLEAN!
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Old 01-29-2006, 05:20 PM   #4 (permalink)
 
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Re: LOOKS

THANKS FOR YOUR OPINIONS,I ALSO HAVE PUT QUITE A BIT IN THE DECOR BECAUSE I WANTED SOMETHING DIFFERENT,I WILL ALSO KEEP IT CLEAN!!
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Old 01-29-2006, 06:28 PM   #5 (permalink)
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Re: LOOKS

i believe so much in the decor! we had a lot of people telling us the same thing. including a salon owner/distributor. she tried to tell us that decor didn't matter and either did the beds. we went the opposite way and put a lot into our decor and choose beds that worked well, but really look nice as well! go with your gut feeling... some people just don't want to spend the money, and only want to make it. we put together a salon that WE would want to tan in, and it works since WE spend all day and night there! the payoff is the clients compliment us all the time and appreciate the work we put into it all!
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Old 01-29-2006, 07:37 PM   #6 (permalink)
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Re: LOOKS

You only get one chance to make a first impression. That much is true.
an worn out decor and run down salon can be clean as a whistle...and not feel clean & fresh if the paint is not crisp and clean. If the decor is some what updated. ..even if it just a new desk a few new plants and a fresh coat of paint on the lobby walls.
Even little inexpensive touchs make a difference that you are trying you just need more time.
JMHO

Just let a few of them know what your long term plans are and tackle one major project a year. Set a goal for each year..Just remember
Function & form always before decor.
After you get the electric and HVAC updated

Signage, Front desk, New PC -NOW

Lobby/hall flooring- say - 2007( late spring )
New unit late fall 2007


New room/lobby furniture- you can find here and there.. don't sweat the small stuff just budget for the deals when they come up. Consider getting to know some of your new client you might be able to barter some of these things
I personally barters for
The all the Large signage including my price menu--that was beauitful I might add!! lol
Mirrors in the rooms & bathroom, carpet cleanings, lobby furniture & bed head rests...to name a few.

Now if you only have a budget and time to paint & decorate some of the salon start with the lobby and upgrade rooms~ work your way to the base beds...when time and budget allows. JMHO
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Old 01-29-2006, 08:00 PM   #7 (permalink)
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Re: LOOKS

Why are you yelling? (caplock off ;))

I have a customer who judged us on our rack cards. Some people don't care and will just go wherever is cheap but a lot care. We get compliments all the time. I think it says something about how much you care. Cheesey? Maybe. I'm cheesey.
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Old 01-30-2006, 01:15 AM   #8 (permalink)
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Re: LOOKS

Quote:
Signage, Front desk, New PC -NOW
lol sorry for the caps.
Or do you mean the original poster?
OHH and I completely agree.. do what you can afford and only when you can afford it.


My suggestion is to try to barter as much as you can. As for the PC...it was made for security purposes same goes for software, timers cameras...etc...
Hence-- the function be covered before the decor takes bite out of the budget.
With a PC and loses down to MINIMUM ---then the money will be there to complete teh rest of the wish list( if you will) like the decor.

Having said that I am not negating the need to do quick fixes like a coat of paint a a new lobby desk or a counter. Just try to barter it if you can..You never know what your clients are willing to do unless you leave tyhe door open. I was able to barter a cruise....advertising..you name it. Try it you might like it.
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Old 01-30-2006, 07:00 AM   #9 (permalink)
 
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Re: LOOKS

Do what feels right to you. I am probably the only tanning salon in our area right now with footballs hanging from the ceiling and pennants on the windows :) You know what...our clients love it. We get soooo....many compliments on the creative things we come up with. This coming weekend is our big "kickoff the tanning season" promo...$1 tan (per level), we will be offering a "Steelers" special and "Seahawks" special, door prizes...should be a fun & busy weekend. Good equipment with proper maintenance, CLEAN, nice decor, great customer service and creativity, don't overspend your budget to where you can't enjoy what you are doing. It is hard work but it is also fun & rewarding :) Good luck!
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Old 01-30-2006, 08:22 AM   #10 (permalink)
 
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Re: LOOKS

I agree the place I bought was quite dated. And the previous owners said I would go under with all the "renovations" by renovation I mean new paint, tile, and lobby furniture. We have doubled their previous years numbers and added quite abit to the already exisiting data base. One peice of advice, I decorated my shop very similar to my home. I am so glad I did. Since I am here more than there. Good luck it sounds like it is going to be great
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