customer service and performance - tanTALK

tropicalislandgirl · 05-18-2005, 04:49 PM

I've read a lot on here about ets, ergoline, prosun, and a few others. Haven't seen too much on Heartland. I'm shopping around for a couple of new beds and have been looking at some from Heartland. I have had some experience with others that were good beds, but the customer service I got when something went wrong was lacking. How is the performance on the Heartland beds, and do you get the service you want and need after you've purchased as well as before you buy?

movieking · 05-18-2005, 05:14 PM

Heartland was great to work with and thankfully I have not had any technical issues in the year i've had the beds. I have praised them many times on here as have many others.

caribbean tan man · 05-18-2005, 06:06 PM

i bought my heartland 164/4 used and called them for wiring info and timer hookup and they gave me excellent customer service and knew i hadnt bought it new from them !

top250tansyou · 05-18-2005, 06:38 PM

I only have the legacy leg tanner from heartland. I have had no problems with it. Phone service when needed was fine.

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05-18-2005, 04:49 PM	#1 (permalink)
tropicalislandgirl Join Date: May 18 2005 Posts: 15 Rep Power: 0	I've read a lot on here about ets, ergoline, prosun, and a few others. Haven't seen too much on Heartland. I'm shopping around for a couple of new beds and have been looking at some from Heartland. I have had some experience with others that were good beds, but the customer service I got when something went wrong was lacking. How is the performance on the Heartland beds, and do you get the service you want and need after you've purchased as well as before you buy?

05-18-2005, 05:14 PM	#2 (permalink)
movieking Team TanTalk Join Date: Aug 12 2004 Location: ITA 2004-2013 / ASA 2013 Posts: 3,444 Rep Power: 30	Heartland was great to work with and thankfully I have not had any technical issues in the year i've had the beds. I have praised them many times on here as have many others.

05-18-2005, 06:06 PM	#3 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 48 Posts: 3,632 Rep Power: 46	i bought my heartland 164/4 used and called them for wiring info and timer hookup and they gave me excellent customer service and knew i hadnt bought it new from them !

05-18-2005, 06:38 PM	#4 (permalink)
top250tansyou I love Derf!! Join Date: Jan 1 2004 Location: little rock Posts: 1,488 Rep Power: 22	I only have the legacy leg tanner from heartland. I have had no problems with it. Phone service when needed was fine.

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