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-   -   PROSUN PROBLEM (http://tantalk.com/general-tanning-industry-discussions/2334726-prosun-problem.html)

ED ST 03-01-2004 11:10 AM

It's a Prosun Lumina 32 SP r.
When you push the t-max start button, the Prosun timer displays ERR (error) message. The spaghetti lamps turn on for about 5 seconds, then go off. None of the body lamps in the top and bench go on. Neither of the blowers, top or beneath the bed, go on. Main circuit board seems OK. All fuses OK. Flag relay attached to the bottom blower is OK. Continuity on all relevant wire seems OK. No visible shorts or burnt wires.
Any Ideas? (Other than calling Prosun?)

TANPROS 03-01-2004 11:21 AM

Does the wind vain close immediately. If it doesnt change the flap to the end.

ED ST 03-01-2004 11:39 AM

Change the flap to the end?

TANPROS 03-01-2004 01:14 PM

Yes to the back notch.

pugzilla 03-02-2004 12:48 PM

If you look in the user's / set-up manual, on page# 34 you will see what this error means and what you need to check to fix the problem.

TANPROS 03-02-2004 07:24 PM

It would help if you could call ProSun and get a response the same time you called or even the same day. Ed did you get it fixed?

ED ST 03-03-2004 10:42 AM

TANPROS
I won't be going back until tomorrow. (It takes Prosun days to call back, if they call back at all. When they do call, they don't seem completely knowledgeable about their own equipment. At least that is my experience.)
The large fan in the bottom won't turn on, so it doesn't pull the wind flag in. When I jump the 2 wires to the wind flag, the timer acts normallly (it doesn't display ERR message), but the fan still isn't on, so the contactor doesn't engage, so the lamps don't come on. I don't seem to be getting 220 volts at the fan, but I can't see why not. The manual isn't any help at all. Any ideas?
Ed
_________________
[ This Message was edited by: ED S@URI on 2004-03-03 10:43 ]

TANPROS 03-03-2004 06:18 PM

Can you go in the relay and hold it down to see if the bed lights up? Try that. I feel the pain about ProSun customer service and warranty they seem not to get it. They wonder why distributors have problems selling their beds.

ED ST 03-05-2004 09:02 AM

TANPROS
FYI: the problem turned out to be the 2nd capacitor in the bank of 4 capacitors just to the left of the fan blower below the bench, where the wire from A1 on the relay was losing current.
Ed

TANPROS 03-05-2004 10:19 AM

Thanks for the info.


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