Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > General Tanning Industry Discussions

General Tanning Industry Discussions Tanning Salon Owners and Professionals in The Tanning Industry Discuss a wide Variety of Topics.

Reply
 
LinkBack Thread Tools
Old 01-23-2003, 10:23 PM   #1 (permalink)
Who The **** is Derf?
 
Shantilly's Avatar
 
Join Date: Oct 28 2001
Location: Ontario
Posts: 757
Rep Power: 27 Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute Shantilly has a reputation beyond repute
I'm tee'd off! In the past 2 days I have had 2 clients come in, who have been in before and been questioned....a wierd smell...hmmmm ...hawiaan tropic oil maybe....when they have come out I have questioned them as to the lotion they used and response is (of course) something we carry. Then I go in to clean the room and the acrylic is covered in oil. How does one politely call them a liar the next time they come in. (One is a former school teacher of mine)If I leave a note on their card, the staff has to deal with it, which I don't think is fair. I have to tell them both they are not allowed to tan with me, (one for sure as this is the 4th time he has been told) but I don't want them to go about town and say bad things either (small town) HELP!!!
Shantilly is offline   Reply With Quote
Old 01-24-2003, 07:48 AM   #2 (permalink)
 
Join Date: Oct 29 2002
Location: N.C.
Age: 51
Posts: 209
Rep Power: 22 uniquelyyours will become famous soon enough uniquelyyours will become famous soon enough
I would ask the next time that they come in if they have their lotion with them. If they yes, you can reply- I was wanting to find out what it was because I am going to send it back to the distributor because it is ruining my acrylic and I will replace it for you with another lotion of your choice. Basically then they will either have to fess up or lie and the next time you see it you can say oh I see you have that lotion with you today and pull another bottle and say here is the lotion I was telling you about I've talked to my distributor and I need to get that bottle so I can send it back.
uniquelyyours is offline   Reply With Quote
Old 01-25-2003, 12:34 PM   #3 (permalink)
 
Join Date: Jan 19 2003
Posts: 4
Rep Power: 0 perry is on a distinguished road
We ran into this before- We tell them if they use oil,it blocks most uv rays coming thru the acrlics plus it ruins them as well.They don't have to buy our lotion,but they MUST use lotion or tan somewhere else.Most did'nt know about oil and indoor tanning.Just talk to them.
perry is offline   Reply With Quote
Old 01-25-2003, 01:56 PM   #4 (permalink)
Waiting Confirmation
 
Join Date: Jan 14 2003
Posts: 211
Rep Power: 0 redhot is on a distinguished road
I don't have a problem confronting these idiots. I've had the same thing happen - I smell Hawaiian Tropic. When they come out, I ask them what they used and then ask to see it. What can they say? HT has a very distinctive smell. I explain about how damaging the mineral oil is to the acrylics and that they cost me over $300 to replace.
When a new person joins, they get a slip of paper that has all my policies listed on it. The mineral oil problem is mentioned on it. It says that if you bring in an outside product, we must approve it before they can use it. Also, in the rooms, I have another list of policies, framed and on the wall.
redhot is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
nose piercing, pleaseeeee help me!!!!!!!!!!!!! meggysue Skin Care 16 06-29-2005 01:56 PM
mouth filter verses nose filters BTC Sunless 1 11-18-2004 11:12 PM
ULTRAVIOLET LIGHT AND NOSE BLEEDS jpcruz General Tanning Industry Discussions 2 05-12-2004 01:07 PM
Re: Mystic Nose Filters GoldenImage General Tanning Industry Discussions 3 01-13-2004 09:51 PM


All times are GMT -5. The time now is 01:32 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!