Ergoline 850 Timer Issue

pacsun · 04-23-2007, 12:53 AM

I have a 2006 Ergoline 850 that in occasion we will send time from Helios to Tmax Manager to Intellitan Box(Which is inside bench) which is connected to start button on panel. Have has 2 customer in last 2 days state that the bed shut off early, after only 4 minutes. Has anyone seen this before that you send a full 12 minute session to the bed, and the intellitan box only receives 4 minutes, but helios shows you sent 12 to the timer. Not a timer issue as it does not happen to any other bed.

parrot head · 04-23-2007, 08:33 AM

Here again, like your Ultra-bronze problem, it could be a heat issue and a safety switch could be shutting down the bed. Brian might have an answer for you and should chime in here shortly.

royalsun · 04-23-2007, 10:08 AM

If it is a heat issue you would get error codes!

pacsun · 04-23-2007, 12:58 PM

yep , no error codes, just shuts off, exhaust fans run for the correct time. Here is the deal I have seen it show up as 4 minutes on the Intellitan Box(You know how the white Intellitan boxes flash the snet session time during the delay), when 12 minutes are sent thru Helios-Tmax Manager......

kevbra · 04-24-2007, 10:09 PM

If you are using a older tmax manager you will need to upgrade the software by downloading the latest version of adnet then uploading it to your manager. Call Tmax for details... This will fix your problem

socaltech · 04-27-2007, 03:39 AM

call ergo and replace the white timer box

04-23-2007, 12:53 AM	#1 (permalink)
pacsun Join Date: Mar 2 2006 Location: USA Posts: 38 Rep Power: 0	Ergoline 850 Timer Issue I have a 2006 Ergoline 850 that in occasion we will send time from Helios to Tmax Manager to Intellitan Box(Which is inside bench) which is connected to start button on panel. Have has 2 customer in last 2 days state that the bed shut off early, after only 4 minutes. Has anyone seen this before that you send a full 12 minute session to the bed, and the intellitan box only receives 4 minutes, but helios shows you sent 12 to the timer. Not a timer issue as it does not happen to any other bed.

04-23-2007, 08:33 AM	#2 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 67 Posts: 1,260 Rep Power: 6	Re: Ergoline 850 Timer Issue Here again, like your Ultra-bronze problem, it could be a heat issue and a safety switch could be shutting down the bed. Brian might have an answer for you and should chime in here shortly.

04-23-2007, 10:08 AM	#3 (permalink)
royalsun Join Date: Sep 27 2004 Location: franklin park,nj Posts: 695 Rep Power: 4	Re: Ergoline 850 Timer Issue If it is a heat issue you would get error codes!

04-23-2007, 12:58 PM	#4 (permalink)
pacsun Join Date: Mar 2 2006 Location: USA Posts: 38 Rep Power: 0	Re: Ergoline 850 Timer Issue yep , no error codes, just shuts off, exhaust fans run for the correct time. Here is the deal I have seen it show up as 4 minutes on the Intellitan Box(You know how the white Intellitan boxes flash the snet session time during the delay), when 12 minutes are sent thru Helios-Tmax Manager......

04-24-2007, 10:09 PM	#5 (permalink)
kevbra Join Date: Apr 20 2003 Location: GA Posts: 29 Rep Power: 0	Re: Ergoline 850 Timer Issue If you are using a older tmax manager you will need to upgrade the software by downloading the latest version of adnet then uploading it to your manager. Call Tmax for details... This will fix your problem

04-27-2007, 03:39 AM	#6 (permalink)
socaltech Join Date: Mar 30 2006 Location: Los Angeles Posts: 80 Rep Power: 0	Re: Ergoline 850 Timer Issue call ergo and replace the white timer box

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