SOLTRON ACRYLICS SPIDERING AGAIN!!

parrot head · 03-27-2007, 08:40 AM

I hate to beat a dead horse, but everyone of my nine Soltron bed acrylics is spider webbing, cracking again. I just replaced them all, not even one year ago. I have 600 hours on these acrylics. Does anyone have any of these beds that havn't had acrylics go bad. If you haven't, you are definately in the minority. I'm getting tired of having to deal with distributors, and a company that totally ignore you. Any solutions; other then having to spend over $10,000 to replace them myself?

engfant · 03-27-2007, 08:48 AM

Soltron is a high maintenance brand. I hope we are getting good money per visit. 600 hrs is not that short of a time to start seeing "spider webbing" but for the money they are looking for I can see your frustration.

parrot head · 03-27-2007, 08:53 AM

The frustration has been going on now for over two years. Never will I buy Soltron again.

engfant · 03-27-2007, 08:59 AM

do these beds have no supports under the acrylics?

Brian Oshman · 03-27-2007, 08:59 AM

How many beds and what type do you have and how much A/C do you have to cool them?

parrot head · 03-27-2007, 12:04 PM

The beds have no support and my temp in the salon never gets above 75 degrees.

dcjjp2 · 03-27-2007, 12:54 PM

I (knock on wood) have never have an acrylic damaged from a client or manufacturing issues.

That sucks. No help from Soltron whatsoever? I'd think they'd want to correct this with you.

timeout888 · 03-27-2007, 01:49 PM

Parrot - I think your disty sucks. They probably sent you the same garbage ones they have been having problems with .

The one in my 500 cracked , they sent me a new one along with a new support design .

I had a Wave spider , I have around 1000 on the new one and it still looks new.

Call and talk to Dennis Tebon at Soltron . He will get it resolved. Sometimes you have to go right to the top . I have and it paid off. Dennis will actually talk to you . I didn't think he would.

Don't settle. Good Luck

parrot head · 03-27-2007, 06:16 PM

I knew Dennis when he was the national sales manager for Soltron. Personally met him many times and he attended my grand opening for my salon. I thought he was long gone from Soltron and to top it off, he never returned any of my phone calls when I was trying to get the acrylics replaced the first time around. I really wouldn't expect too much help from him either. How did you luck out? I *****ed til I was blue in the face the first time around, so I'm not expecting anything different this time around. I know of another owner that has 3 salons with a total of 30 Soltron beds that have the same problem---**** acrylics and expensive to replace. The company did replace them the first time around, but now, it's a waiting game. At least the distibutor did stop and look at his acrylics. that was four months ago.

Neon Beach · 03-27-2007, 08:06 PM

Quote:

Originally Posted by parrot head

The frustration has been going on now for over two years. Never will I buy Soltron again.

but who is making there acrylics?

03-27-2007, 08:40 AM	#1 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 67 Posts: 1,242 Rep Power: 6	SOLTRON ACRYLICS SPIDERING AGAIN!! I hate to beat a dead horse, but everyone of my nine Soltron bed acrylics is spider webbing, cracking again. I just replaced them all, not even one year ago. I have 600 hours on these acrylics. Does anyone have any of these beds that havn't had acrylics go bad. If you haven't, you are definately in the minority. I'm getting tired of having to deal with distributors, and a company that totally ignore you. Any solutions; other then having to spend over $10,000 to replace them myself?

03-27-2007, 08:48 AM	#2 (permalink)
engfant FREE ENGFANTUCATION Join Date: May 20 2003 Posts: 8,573 Rep Power: 12	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! Soltron is a high maintenance brand. I hope we are getting good money per visit. 600 hrs is not that short of a time to start seeing "spider webbing" but for the money they are looking for I can see your frustration. __________________ The #1 cause of death is natural causes...but where's the ribbon? http://mercola.fileburst.com/Flash/A...wsubscribe.swf

03-27-2007, 08:53 AM	#3 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 67 Posts: 1,242 Rep Power: 6	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! The frustration has been going on now for over two years. Never will I buy Soltron again.

03-27-2007, 08:59 AM	#4 (permalink)
engfant FREE ENGFANTUCATION Join Date: May 20 2003 Posts: 8,573 Rep Power: 12	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! do these beds have no supports under the acrylics? __________________ The #1 cause of death is natural causes...but where's the ribbon? http://mercola.fileburst.com/Flash/A...wsubscribe.swf

03-27-2007, 08:59 AM	#5 (permalink)
Brian Oshman Brian Oshman Join Date: Apr 29 2001 Location: High Bridge, NJ Age: 39 Posts: 850 Rep Power: 12	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! How many beds and what type do you have and how much A/C do you have to cool them? __________________

03-27-2007, 12:04 PM	#6 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 67 Posts: 1,242 Rep Power: 6	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! The beds have no support and my temp in the salon never gets above 75 degrees.

03-27-2007, 12:54 PM	#7 (permalink)
dcjjp2 I love Derf!! Join Date: Jul 12 2004 Location: Va Posts: 5,237 Rep Power: 13	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! I (knock on wood) have never have an acrylic damaged from a client or manufacturing issues. That sucks. No help from Soltron whatsoever? I'd think they'd want to correct this with you. __________________ Jeff

03-27-2007, 01:49 PM	#8 (permalink)
timeout888 Join Date: Jan 26 2004 Age: 29 Posts: 481 Rep Power: 5	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! Parrot - I think your disty sucks. They probably sent you the same garbage ones they have been having problems with . The one in my 500 cracked , they sent me a new one along with a new support design . I had a Wave spider , I have around 1000 on the new one and it still looks new. Call and talk to Dennis Tebon at Soltron . He will get it resolved. Sometimes you have to go right to the top . I have and it paid off. Dennis will actually talk to you . I didn't think he would. Don't settle. Good Luck

03-27-2007, 06:16 PM	#9 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 67 Posts: 1,242 Rep Power: 6	Re: SOLTRON ACRYLICS SPIDERING AGAIN!! I knew Dennis when he was the national sales manager for Soltron. Personally met him many times and he attended my grand opening for my salon. I thought he was long gone from Soltron and to top it off, he never returned any of my phone calls when I was trying to get the acrylics replaced the first time around. I really wouldn't expect too much help from him either. How did you luck out? I ***ed til I was blue in the face the first time around, so I'm not expecting anything different this time around. I know of another owner that has 3 salons with a total of 30 Soltron beds that have the same problem---** acrylics and expensive to replace. The company did replace them the first time around, but now, it's a waiting game. At least the distibutor did stop and look at his acrylics. that was four months ago.

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