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In our salon there is a freshen up basket in every room. My salon is a beach theme so the baskets are actually sand pails. The baskets contain body spray, deoderant spray, hair spray, and body lotion. The basket is placed on a clean towel with goggles and sanitized sign on the bed. In the vanity area we have we provide make up remover, towels, hair spray, curling iron, etc. I typically only have to replace once a month and it is not very expensive because I buy all of my items at a dollar store and I stock up when I see a great deal. In my one upgrade room I use large towels instead of hand towels,bottled water is provided, and I put out a nice chocolate candy. This is not very time consuming because we only do this one room and it makes our customers who are paying extra feel like a VIP. At the end of every month I print out a newsletter to be placed in my salon for the first of the month. I type of the first copy and do the graphics on my computer and then take it for additional copies for a very minimal rate. Every month it is themed around that month and it mentions any specials,employee of the month, tanning pkgs., prices, salon hours, and anything else I want to highlite in my salon. One month out of the year I have a customer appreciation day. I mention it in my newsletter by saying here at salon name we that our sun does not shine with out you, our tanners! We want to show our appreciation by giving you 10% off any lotion, swimwear, candle or etc from Beach Boutiqe( an area in my salon that houses all of my retail items)
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