Thread: secret shopper
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Old 01-10-2017, 01:15 PM   #4 (permalink)
KaseyandTheSun
 
Join Date: Jun 1 2013
Posts: 120
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Re: secret shopper

We do it on our new employees to see if they know their stuff or not... Sometimes we do it on our older employees just to see if they are slacking or not giving a salon tour... we usually quiz them on product, price menu see if they know everything and what each membership comes with.. .good way to keep staff on their toes!
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