Thread: secret shopper
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Old 01-09-2017, 04:43 PM   #2 (permalink)
Steve Underhill
 
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Location: Frisco, TX
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Re: secret shopper

Quote:
Originally Posted by rjwarner View Post
Have any of you out there done the secret shopper thing to evaluate your employees? Did it work? Do you have an outline of the things you asked the Secret Shopper to do? If so, would you share?
An even more efficient of evaluating staff as well as preventing theft is with security cameras. Today they are HD and affordable and can de accessed with your phone or computer. Clear sound and video.

If they know that you may be monitoring the salon it keeps them alert and honest.
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