Thread: Employees
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Old 12-18-2016, 03:11 PM   #5 (permalink)
DH
 
Join Date: Dec 13 2001
Location: MD
Posts: 298
Rep Power: 17 DH will become famous soon enough
Re: Employees

We don't have seating behind the counter as it does present a unprofessional appearance. Employees WILL stay seated while interacting with clients if the seat is there. If this is okay with you as a salon owner, then provide the seating. We prefer to prevent this from happening from the beginning by not putting them on shifts long enough for them to need to sit down and if they work a second job we try to be the first shift of the the day.

Policies will only get you so far, if you don't want them sitting while talking to clients you better not provide the chair. Humans are lazy and will take the easiest route possible in everything they do...best thing to do is provide the settings, tools, and barriers to get the outcome you want. Meaning you may need to (like we have) shorten the shifts, provide gel pads to stand on, remove chairs, provide internet on a computer, and allow them to do home work in the slow season. These things facilitate the employee staying behind the counter after all their other duties are done, prepared to attend to our clients as needed without sitting.
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