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Old 11-06-2016, 08:58 PM   #5 (permalink)
DH
 
Join Date: Dec 13 2001
Location: MD
Posts: 298
Rep Power: 23 DH will become famous soon enough
Re: Firing a Customer

Quote:
Originally Posted by rjwarner View Post
Just a kiss my *** attitude, constant rolling of eyes, seems like she doesn't want to be there, always complains that she has to show eyewear, just an overall unhappy person, and I don't need it.

complained and said she wouldn't ever come back to our place, but.....here she is.

I was frustrated and said, "Ithought you weren't going to be tanning here!" Her reply was, "for now, it is convenient."

Thoughts?
We call those Marylanders. We're used to that. You have to remember that we're all considered rude to somebody. They have to do something like these for us to fire them:


When they're disrespectful to our workers.
When they're rude to our other clients.
If they're openly loudly nasty in our store.
When they're always trying to break our rules.
**** in our trash cans.
Intentionally cause more work for our staff to be mean in the room.

And anything else that is in BAD faith.

But a bad attitude is one that I find it hard to fire a client over because our country is full of miserable people that feel entitled. Many of those people come to our salons for the only 30 minutes of happiness they ever have in their day.
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