Quote:
Originally Posted by rjwarner  There is a customer that is a real pain in the rear, and I have had it with her. At what point is it worth firing a customer, knowing that I will receive horrendous online reviews?
And what can I do to combat these reviews? |
Why let her get to you ? Thats what she want.
I just got rid of some one who liked to fire customers she thought were pains in the butt.
A lot of my customers really liked her - BUT................ It will take me ages to get back her pain in the butts. Most of them spenders.
Treat her like she treats you - but -- do it jokingly.
Are you there to have every day for enjoyment or there to make money ? Running a tight ship is never fun.