Originally Posted by Steve Underhill

I am always surprised at how many salon operators don't have monthly sales meetings or even any real sales training at all. No employee training manuals or any material that would help train your staff. Many of you have procedure manuals but not a sales training manual. Many of you that do have a monthly meeting devote it to procedure or issues in the salon rather than an actual sales training meeting that leaves your staff on a high anxious to make a sale. It is not just what you do or don't do, it is about how you do it.