Re: Unwarranted Customer Complaint If you really felt you are not selling expired lotions...seems you should of simply told her, you would immediately look into it and let her know ASAP, that you surely do not order thinking they are expired. You let her run away with it.
Customers can get awfully rude when they don't get what they want. Sucks, I know.
I personally wouldn't sell expired product. Even close outs usually are not expired. But if it plainly states expiration date, not manufactured date, seems you in fact are, selling expired lotions? |