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Old 05-11-2014, 08:14 AM   #21 (permalink)
peach
 
Join Date: Mar 18 2005
Location: GA
Posts: 1,153
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Re: Start With The Basics

Quote:
Originally Posted by Tony View Post
Steve's quote
"The single most distracting item for an employee is a cell phone. they should be turned off and left in a purse or designated area while at work. No other service business allows cell phones or sitting. This is not being a tyrant these should be establish rules of employment. Salon business should be conducted on the salon phone only"

Steve

Good employees can sell, clean and have their phone on. Bad employees cant regardless of the phone or not.

When an employee is at the back of the salon working alone and she gets trapped by an aggressive man she better have that cell phone in her back pocket and it better be on!

And you give this advice based on how many stores you run and how many hours you spend behind the counter Steve?????
I base mine on 22 years and a dozen salons. And the 100's of times I walk into other businesses and see employees so distracted by their "devices" that they don't even know I am there.
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