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Old 02-25-2014, 01:51 PM   #65 (permalink)
sunrisetan
 
Join Date: Jan 30 2008
Location: michigan
Posts: 792
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Re: AND THE ANNUAL DOWNTREND CONTINUES

Quote:
Originally Posted by sunsally View Post
These forums are designed to be a "community", to help others in the industry.

They get a "personality" - and "customers" gravitate to the ones that fit them most.

Not long ago, there were 4 and more "active" indoor tanning communities. One was known for having seasoned veterans - who were merciless on "newbies". Another got the most "newbie" questions. Some lean toward sunless. Some were more "friendship circles" than informational. Etc.

It is the right of the "management" of the sites to do what they want to preserve the climate that will be preferred by the majority of the "customers". Not unlike any of our salons. You sometimes get a customer that is so hostile to staff, or complaining, or trying to bend the rules that sometimes you just "ban them" - and ask them to take their business elsewhere. Some other salon might be happy to have them and have no problem with them. OR - they may be so difficult that MULTIPLE salons decide on to ask them to take their business elsewhere.

People aren't paying to be a "customer" on these sites. And it costs money to run them. So - like in individual salons - it is the "right" of the owners and their "management" - to do what they want to maintain their version of the "best" place for their customers.

It isn't an ethics issue or anything else. It's business. Some customers you are better off not having.
Let me just say I agree with you.

Then, let you and others know, the season has kicked in nicely, and very much on a upward trend. Yay!
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