| What is the best salon software?
I currently operate with Helios and a Tmax manager pro and i'm having some troubles with how the software works. Random large time values (200 Minutes etc) are being sent to the beds without being provoked by any of my staff. We'll be sitting in the salon and not touching the computer and all of a sudden we hear a beep! and time is sent to the bed. The other day 207 mins was sent to a 7 min Sun Capsule Super Sonic (7 min bed with a 7 min tmax timer chip). The only way to reset the bed is to remove the Tmax 3A wall plate, disconnect the power, wait 30 seconds, and then reconnect the power and install back into the wall. We called Helios and they say it's a Tmax issue, and Tmax is saying it's a Helios issue. Either way, it's someone's issue and really screws with the operation of my business. Anyone else have this issue? |