| Re: New To The Business. Need Advice
You are all correct. It is frustrating when you have customers, yet you aren't making any money. In the long run it will be ideal if they all turn out to be "regulars" and it pays off down the line. So honoring existing packages makes sense and we'll go for it.
We have the benefit of looking up history in Tan Track. Unfortunately, we've already had a few customers with bad memories who insist they had a Level 3 Unlimited Month package, where Tan Track shows a Level One Unlimited Week. That scenario has occured 3x already. I'd like to think thats a "few bad apples" dont want to be taken advantage of...its a touchy situation |