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Re: How would you transition from providing eye protection to requiring eye protectio
You brought up the question of surveys and I simply responded. You hate a survey you have never seen while at the same time you have never surveyed your clients.
There is no incentive for deception with our surveys. Clients can cancel anytime they want after a minimum 4 month term. The survey is not a requirement for cancellation.
We also regularly survey our active clients on various questions. Our clients appreciate being asked for their input. I recognize a positive response skew. Our focus is on addressing any response areas that are anything less than positive to improve operations.
We also have an in-store anonymous drop box and an email address for comments, suggestions or complaints.
This is straying from the topic here: the unprofessional practice of continuing to use community eyewear.
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