Originally Posted by ashjeff

I was just wondering if any of you let your customers buy sessions and then share them with other family members. I do not let them share their sessions. I have each customer buy & use their own sessions. I will transfer them if the person that has them decides that they no longer want to tan. Most of the customers have no problem with this policy. However, I have one customer that really blasted me for this policy. I have only had my salon for a little over a year. I would appreciate any feedback or info that you could share with me over this topic. Thanks!