Quote:
Originally Posted by luv4life
I have noticed that if it gets to confusing to a customer they shut down and all they hear you say is, blah blah blah, they want it simple and to the point.
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I agree with that. My goal is not to confuse the customer or secretly rip them off.
Sure I want to make money but making your customers feel tricked is not going to keep them coming back. I'm honest and straight-forward with my tanners and I think they appreciate that.