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MalibuBarbi · 04-30-2008, 10:23 AM

Thanks you guys.... I appreciate each of you reading my post and taking the time to answer it....

I was just on the phone with the manager and talking to her about it. The more we talked, the more she was coming up with her own questions and agreed we need another training session. I told her that I could very well just call them on my own and ask my questions, but didn't know what would happen when I had my info to prove what the boss/owner is telling us is wrong. Would I get fired? It's one thing to KNOW the information, another thing to tell the boss he's wrong about the info he got from the company.... And, according to the manager, the training class they DID do here, was rushed. Something about it was late and bad weather and the trainer was leaving here for another class about an hour away..... Didn't sound like a good class experience in the first place....

It's the same thing regarding customers purchasing memberships.

Our basic club membership is EFTed at $24/mth.

Our cheapest "Premiere" club membership is EFTed at $74/mth.

Our area is a "middle income, both parents working" area. Gas is $3.60/gal. We are not the slums around here, but nor is our area "well to do" with the majority of households earning $75,000+ either.

We are trying to make the owner understand that people in this area just don't have $74/mth to put out for tanning. He says "Ya better sell 'em or we'll be out of business by September." What?! You can't MAKE people buy it.... We've been lucky to sell some of the basic club memberships ($24/mth), but not any of the Premiere's. The owner HAS money and just doesn't understand the economic crunch the country, and our area, has right now.....

I sound like a whiner....I don't mean to...I love my job and, besides the manager, I'm the only other one employed here who honestly cares how this business does. It's just frustrating with the man who owns this place...... The manager and I seem to run the salon pretty well......all we need is to get thru to him about what we need from him..... why is he so stubborn??? HE is going to be the reason this salon fails.....

...not from lack of trying on the manager & I's part....

04-30-2008, 10:23 AM	#5 (permalink)
MalibuBarbi Join Date: Mar 31 2008 Posts: 23 Rep Power: 0	Re: At my wit's end.... Thanks you guys.... I appreciate each of you reading my post and taking the time to answer it.... I was just on the phone with the manager and talking to her about it. The more we talked, the more she was coming up with her own questions and agreed we need another training session. I told her that I could very well just call them on my own and ask my questions, but didn't know what would happen when I had my info to prove what the boss/owner is telling us is wrong. Would I get fired? It's one thing to KNOW the information, another thing to tell the boss he's wrong about the info he got from the company.... And, according to the manager, the training class they DID do here, was rushed. Something about it was late and bad weather and the trainer was leaving here for another class about an hour away..... Didn't sound like a good class experience in the first place.... It's the same thing regarding customers purchasing memberships. Our basic club membership is EFTed at $24/mth. Our cheapest "Premiere" club membership is EFTed at $74/mth. Our area is a "middle income, both parents working" area. Gas is $3.60/gal. We are not the slums around here, but nor is our area "well to do" with the majority of households earning $75,000+ either. We are trying to make the owner understand that people in this area just don't have $74/mth to put out for tanning. He says "Ya better sell 'em or we'll be out of business by September." What?! You can't MAKE people buy it.... We've been lucky to sell some of the basic club memberships ($24/mth), but not any of the Premiere's. The owner HAS money and just doesn't understand the economic crunch the country, and our area, has right now..... I sound like a whiner....I don't mean to...I love my job and, besides the manager, I'm the only other one employed here who honestly cares how this business does. It's just frustrating with the man who owns this place...... The manager and I seem to run the salon pretty well......all we need is to get thru to him about what we need from him..... why is he so stubborn??? HE is going to be the reason this salon fails..... ...not from lack of trying on the manager & I's part....